4.5 star rating: Recommended 680 Reviews

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  • Location: New York City, New York
  • Duration:  1.5 hours for the tour; allow 2-4 hours for the 9/11 Museum if option is selected

Read what other Viator.com travelers think about the 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
May 2015

We were very glad we took this tour. Our guide was very interesting - he provided so much information, both historical and current. The 9/11 site evokes a mixed bag of emotions - awe and sorrow at the enormity of the site and events that took place, peace and hope viewing the pools and the survivor tree and a feeling of strength for the City of New York and it's people.

5 star rating: Highly Recommended
May 2015

The tour was amazing and the tour guide very informative. Learned a lot of small details from him.

5 star rating: Highly Recommended
May 2015

Great information imparted in a very sensitive manner. Highly recommended. And the museum was amazingly moving. Definitely do both, and set enough time aside to not have to battle with the crowds. Definitely pre book, as the lines to buy tickets were really long!

5 star rating: Highly Recommended
May 2015

This tour was amazing!

5 star rating: Highly Recommended
May 2015

This tour was amazing!

5 star rating: Highly Recommended
May 2015

Informative and worth the visit.

Vince C
United Kingdom

5 star rating: Highly Recommended
May 2015

Fabulous guide with personal stories of the events that day. He managed to captivate the group and hold everybody's full attention for the duration. Would certainly recommend.

5 star rating: Highly Recommended
May 2015

We found this tour informative and very moving. We felt that the museum would be too upsetting so did not include that option. The Ground Zero memorial site and gardens were very atmospheric. Would recommend this tour.

5 star rating: Highly Recommended
May 2015

Natalie was very knowledgable and friendly

5 star rating: Highly Recommended
May 2015

Museum is a must see. Made me cry. Not a happy time but history needs to be reminded and respected.

5 star rating: Highly Recommended
May 2015

This tour was absolutely amazing. It was even more moving than I thought it would be.

5 star rating: Highly Recommended
May 2015

As a visitor to the USA, I found this tour to be a very emotional experience. It gave me a real understanding of what happened on that terrible day and how thousands of people were affected both directly and indirectly. Our guide was excellent and informative and his recounting on where he was and what he did on that day made it even more interesting.I am an Australian and we have stood side by side with the Americans since World War 2. I do not think that the USA has a better friend. I felt a sense of pride when I saw the memorial and the Trade Centres being built around it. The terrorists struck a terrible blow but they did not, and never will, destroy the spirit that made the USA so great. God bless America.

5 star rating: Highly Recommended
May 2015

Very moving and informative walking tour. Highly recommend this tour.

5 star rating: Highly Recommended
May 2015

Very interesting and informative. Having a guide like Tony who has personal experience of 9/11 made the tour even more special.

5 star rating: Highly Recommended
May 2015

Our guide was very knowledgeable and interesting. It was a very moving experience hearing his first
hand accounts of that horrible day. We had visited the Memorial a couple of times before, but this was
our first guided tour, and first time in the completed museum which is amazing. I would highly recommend taking this tour.

5 star rating: Highly Recommended
May 2015

Tour gave a nice overview of the events of the day and immediate aftermath. Also gave a great historical presentation of the area and surrounding buildings. Tour guide added some personal touches of his days accounting on 9/11, which added a nice touch. All in all a great morning.

5 star rating: Highly Recommended
May 2015

This was an amazing and emotional tour. Our guide John Garay was exceptional and informative having been working at the local hospital when the attacks took place. His insight and personal experience made us realize how living with this experience daily changes one's life. The museum was also very emotional and well done. We were there for 5 hours. Everyone from all over the world should make this tour a main part of their visit to New York...it's a must.

5 star rating: Highly Recommended
May 2015

We very much enjoyed the tour. I think it is something all of us have to see to honor those who lost their lives.
Our tour guide Natalie was so good, she told us some of the personal things that she experienced that day. She gave us good information about the area and its re-birth. 4 Stars for her as well--

5 star rating: Highly Recommended
May 2015

Great tour. Very moving and our tour guy was very good. He told us to make sure we go upstairs first watch the movies and then do the museum. It was the perfect way to see the museum. A must see for all!

5 star rating: Highly Recommended
April 2015

Excellent tour!

5 star rating: Highly Recommended
April 2015

Excellent tour. I brought my ten year old son and he learned so much about what a hero really means. Our tour guide Tom was amazing! Highly recommended.

5 star rating: Highly Recommended
April 2015

Very informative and moving.

5 star rating: Highly Recommended
April 2015

Our tour guide Nathalie was wonderful!! We enjoyed it immensely. She even sent us a followup email with suggestions for our stay in NYC. Again, it was great and we would highly recommend it.

5 star rating: Highly Recommended
April 2015

This was a very casual tour...which was awesome! The tour guide was just great! We visited all of the sights and heard first hand accounts of people who live through it!! Great job!

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Tour code: 5250GROUNDZERO

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