Read what other Viator.com travelers think about the 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Very good tour. Our guide was excellent. Provided us with great information.
Our tour was everything I was hoping for and more. Our guide was wonderful. So knowledgeable. It was so nice hearing stories from a local.
an eye opening tour the museum upgrade was an essential upgrade well worth the visit allow yourself enough time to go through the museum after the walking tour we also did the one world freedom tower experience as well
A great tour. One we will not forget. We were able to hear personal stories of the day.
Our tour guide was very personable ... Great storyteller.... Made for a great behind the scene tour!!!
Our tour guide was awesome. So much great information with a personal insite. I would highly recommend this tour to anyone going to New York. A must see!!!
Very informative and a good chance to learn about the role of the Chapel and Catholic church surrounding Ground Zero. Well worth it to get the added perspective to the events of that day.
Our guide was a healthcare worker that day and saw some of the first victims. His brother is a Police Officer in NYC who was one of the first on the scene. The tour was exceptional, It meant so much to have it start at the small church that was just about the only building left standing after that day. We thought it would be about a 2 1/2 hr tour, but by the time we did the tour, stayed quite a while at the museum, and then decided to finish the day going up in the Freedom Tour, we willingly spent the whole day at Ground Zero. This tour I HIGHLY recommend. We loved it.
Nathalie was patient, pleasant and knowledgeble. We had a great experience with her and learned some interesting facts.
Our tour guide was very knowledgeable and the tour was excellent. I have taken many good tours with Viator and this did not disappoint. I was worried about getting into a large group or not being able to hear but they keep the groups reasonably small and our guide wore a headset until we actually entered the memorial grounds. It was not a problem to hear her. We has one person in our group who has a lot of difficulty walking with a cane and there was several blocks of walking from St. Paul's Church to the memorial grounds. The guide was very kind to everyone and waited for all to get near before starting the next section of the tour. I would definitely continue to look to Viator for touring.
Our tour was amazing. The guide was not only knowledgeable by personable excellent! We give it a 10 plus
Our guide Tom was brilliant. He had grown up in the area and was so knowledgeable we enjoyed every moment. The museum is very moving but should not be missed by anyone.
We did an excellent 9/11 Memorial and Ground Zero Walking Tour with Museum. Tour guide was Nathalie and she was terrific . . . very knowledgeable and easy to hear and understand.
Everything was great. Missed going into the church due to a Jewish service and was disappointed with that.
This is not to be missed if visiting NYC. Our guide Jon was amazing and I could have listened to him all day. He lives in New York and was working in the financial district on September 11, 2001. His ability to so eloquently reflect and recount the events of 9/11 were excellent. The memorial itself is a stunningly beautiful tribute to all of the victims and their loved ones. It is so vastly different than the 'original' WTC site which I always thought was a huge concrete jungle. The current site is a park filled with living, breathing spaces that allow its visitors to pay their respects. To reflect and remember a day that forever changes the lives of the American people. The museum will simply move you to tears as you have the opportunity to see the tragedy that unfolded on that fateful day. Regardless of whether you were there, knew someone who was, lost a family member, loved one, colleague or friend you will appreciate the efforts that went into the recovery and building of this memorial. It will become clear that we were a nation forever changed, yet United as a result of 9/11.
so glad I booked this trip and had access to the One World Trade. So exciting going up to the 102nd floor. Life time experience.
This tour was more than we expected. Our tour guide was outstanding. His retelling of the experiences related to 9/11 were very touching. We especially liked the small group since our group was already 10 in number.
Excellent, so glad we did the pre walking tour first as they set you up for the self paced museum beautifully. A must do tour. Tour guide was excellent.
We rate this tour a 5 star- what a moving experience. Our walking tour guide was Tommie- we were so impressed by him. What can we say about the museum but moving. My only suggestion is that no photo's or camera's allowed in the museum.
I found the tour informative, and entertaining. Our guide did a wonderful job of humanizing the expereience.
We had a wonderful day. Jon White - our Tour Guide was a remarkable New Yorker himself.