4.5 star rating: Recommended 590 Reviews

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  • Location: New York City, New York
  • Duration:  1.5 hours for the tour; allow 2-4 hours for the 9/11 Museum if option is selected

Read what other Viator.com travelers think about the 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
January 2015

The guide was very personable and informative. He told us that he was present on 911. Relating his personal experiences made the tour more meaningful.

5 star rating: Highly Recommended
January 2015

Rob our tour guide was excellent very knowlegable and gave us many insights to 9/11 from his own first hand experiences as a journalist in NYC that horrible day!!

Very emotional afternoon/evening

9/11 Museum is brilliant....highlight of our time in NYC

5 star rating: Highly Recommended
January 2015

This was a very moving tour as was expected. Our tour guide Tom was very informative. I would recommend everyone to pay their respects when they are in New York.

5 star rating: Highly Recommended
January 2015

Excellent tour ....can't recommend it highly enough. Rob our guide was fantastic particularly given the testing weather conditions. He was extremely knowledgeable about the events of that fateful day and even shared his own experience which we greatly appreciated. The Memorial is very emotional to visit, and although we didn't have the Museum on this tour we did visit and can highly recommend that also. Another not to be missed tour.

5 star rating: Highly Recommended
January 2015

Nice job guys!

5 star rating: Highly Recommended
January 2015

its a must see.

5 star rating: Highly Recommended
January 2015

This tour was a wonderful way to see the monument. We were able to hear first hand from our tour guide about events of the day. Very moving!

5 star rating: Highly Recommended
December 2014

Very insightful guide highly recommended

5 star rating: Highly Recommended
December 2014

Our Tour Guide was Robert Maass. He was fantastic. Very informative and very interesting. The memorial site was very moving. I'm gald we did not miss this tour during our busy few days in NYC. I'm just sorry we did not have time to visit the museum.

5 star rating: Highly Recommended
December 2014

Tour Guide Tony was outstanding! His personal experience enhanced the tour and added to the memories we all shared. St. Paul's Chapel has a place in our country's history; more so after 9-11. Tony told us the background of the Chapel which added to the tour. He also told us of the "Survivor Tree." No one on the tour had even heard of it before. Tony also explained the significance of the waterfalls memorial, explained how it was designed, etc. After entering the Museum, we watched the film in the Auditorium, which brought tears to everyone there. All so very moving. The steel pillars, artifacts, etc. presented with reverence. An incredible tour that every American should take.

5 star rating: Highly Recommended
December 2014

I personally wasn't sure about taking the tour but the rest of our party were. I was very glad we did, the guide was excellent and gave his personal experience/involvement of the day which was very moving.
The museum was also very good. Need plenty of time as it is huge.

5 star rating: Highly Recommended
December 2014

Knowledgeable tour guide.

5 star rating: Highly Recommended
December 2014

This was a great tour. Mary was a wonderful guide. I was not prepared for the amount of material in the museum and was overwhelmed. I spent 5 hours inside. Missed my evening tour as a result. I had never seen the WTC before 9/11 and it didn't exist when I was in NYC the first time. I would recommend this to others for sure.

5 star rating: Highly Recommended
December 2014

This tour was amazing! Our Tour Guide Tom was brilliant and without him we wouldn't have learned so much about the history, their story and what it felt like as a New Yorker! The museum is massive so allow for a lot of time. This is something I would highly recommend!!

5 star rating: Highly Recommended
December 2014

Was very moving very sad but our tour guide with his own account of actually being there was so moving an experience ill never forget unimaginable what NYC went through that day tour guide said 2hours in the museum allow longer could spend all day as so much to see and read. Def must do while here

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Tour code: 5250GROUNDZERO

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