4.5 star rating: Recommended 462 Reviews

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  • Location: New York City, New York
  • Duration:  1.5 or 2.5 hours for the tour; allow 2-4 hours for the 9/11 Museum if option is selected

Read what other Viator.com travelers think about the 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
August 2014

Very good trip loved every minute. Sad to go to this memorial but very pretty

5 star rating: Highly Recommended
August 2014

It was an awesome tour. Well worth the money
Tom, our tour guide, was excellent. He was both knowledgeable and personable.
Would recommend the tour to anyone

5 star rating: Highly Recommended
August 2014

Excellent. Our guide was Tom (a student at the time of 9/11) he explained what it was like during 9/11 and the days that followed. He took us on a tour from the church that escaped destruction to the memorial and museum. He had numerous photos showing the devastation at various sites and then asked us to look around as we stood on those sites. He told many stories of heroics and loss, including that of Sirius the dog (very sad). The memorial and museum were very tastefully constructed.

5 star rating: Highly Recommended
August 2014

Wow the site is amazing and well thought out. The museum was so thorough in showing and explaining all that happened on that horrific historic day. Be prepared to spend at least 4 hours in the museum. The tour guide of the site was very connected because he was a native New Yorker and was in one of the towers and was a manager in a business in the South tower. The story was told from a very personal perspective that you wouldn't find in the news. Very moving! J. D.

5 star rating: Highly Recommended
August 2014

The walking tour was a great experience , very informative and emotional. Tony was wonderful ,you could tell it was very personal for him and he wanted you to know everything that happened that day and the days following. Wonderful ...Thank you

5 star rating: Highly Recommended
August 2014

Great our by an actual first responder. His insight and personal stories really were insightful. Skip the line into the museum is recommended.

5 star rating: Highly Recommended
August 2014

We weren't going to visit ground zero as I thought it would be too upsetting but we decided that we couldn't go to New York and bury our heads about this. This turned out to be the most amazing experience. Our guide was informative and sensitive in his delivery of the events and repercussions of 9/11. The museum was incredible -so well done with the dignity of the victims of this tragedy upheld throughout. We took over 5 hours in total and it flew by. I cannot recommend this highly enough.

5 star rating: Highly Recommended
August 2014

Great tour with all the background info from John our tour guide.
The inside stiory was very moving.
The chapel is a living memory of the tragedy.
Thank you for the opportunity.
Cees and Wilma from Perth, Australia.

5 star rating: Highly Recommended
July 2014

It was very good. Our guide was very excellent. . . . friendly, knowledgable, willing and engaging on answering any questions. We had children 14 and 12 and it was presented at a level good for them also. Will recommend to others. Thanks.

5 star rating: Highly Recommended
July 2014

It was very good. Our guide was very excellent. . . . friendly, knowledgable, willing and engaging on answering any questions. We had children 14 and 12 and it was presented at a level good for them also. Will recommend to others. Thanks.

5 star rating: Highly Recommended
July 2014

I was very happy with this tour. We enjoyed hearing about 9/11 from a local resident's point of view and experiences with the events of that tragic day.

5 star rating: Highly Recommended
July 2014

Tony's personal account was chilling and mesmerizing. We highly recommend this tour.

5 star rating: Highly Recommended
July 2014

My friend Gillian and I joined the group led by Jared and also John who had been involved in assisting victims at a nearby hospital on the day of the tragedy.

Jared was a fantastic guide, not only giving so much information about the incident, but also because of his background as a lawyer, he was able to tell us about the American Bill of Rights and other issues which made this a must interesting tour. While never imposing his personal opinions on us we learned many historical facts and also information about current issues in the US. We could have listened to him for hours!

John also gave us a sense of the turmoil that prevailed in the city that day and for many months afterwards.

Thanks again to both of them.

Marie K Taft UK

5 star rating: Highly Recommended
July 2014

guide was great knew a lot of facts and history

5 star rating: Highly Recommended
July 2014

Gerard was a super guide, knowledgeable and courteous to guests. The 90 minute tour suited us and we saw all that we expected, with very informative commentary throughout. I would be happy to recommend this tour to others.

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Tour code: 5250GROUNDZERO

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