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5 star rating: Highly Recommended 285 Reviews

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  • Location:New York City, New York
  • Duration:2 hours (approx.)

Ground Zero Museum Workshop Tour

In remembrance of the events that took place in New York City on September 11, 2001, take this guided, 2-hour tour of the Ground Zero Museum Workshop. See and touch hundreds of images and artifacts from the 9/11 recovery and experience the heroic efforts of the New York City Fire Department. Listen to audio stories and real Ground Zero sound effects.

Notice: This museum is the Ground Zero Museum Workshop, NOT the National September 11 Memorial and Museum, and it is appropriate for children.


  • A must-see museum BEFORE you visit the 9/11 Memorial at the Ground Zero site
  • Pick up and hold actual Ground Zero artifacts
  • The only museum of its kind in New York
  • View images by the Official Photographer at Ground Zero
  • Celebrate the memory, bravery and lives of the people involved in 9/11

Why Our Insiders Chose This Tour

Visiting this dramatic museum first makes seeing the 9/11 Memorial even more moving. You get to hold actual pieces from the Twin Towers and watch a powerful video about that fateful day.

Recent Photos of This Tour

What You Can Expect

Ground Zero Museum Workshop Tour

Touch and Hold Glass from the World Trade Center on the Ground Zero Museum Workshop Tour

To see images and artifacts from 9/11 is one thing. To touch them and to be able to hear their stories is quite another. Do both at the Ground Zero Museum Workshop in remembrance of the tragic events that took place in Lower Manhattan on September 11, 2001.

This is not the National September 11 Memorial and Museum near the new Freedom Tower in Lower Manhattan. This award-winning museum is located in the historic Meatpacking District. It lets visitors see what it was like to be on the front lines with FDNY firefighters after the 9/11 attacks and to experience the aftermath at Ground Zero through the lens of photographer Gary Marlon Suson.

See the largest piece of World Trade Center window glass in existence and the Frozen Clock, which is stuck at 10:02 a.m., the precise time the South Tower collapsed. There’s the famous Genesis 11 charred Bible page plus a collection of images described as “rare” by the New York Times because they can only be seen at this location. There are also 3-D photo installations that place visitors into the hole that was left at Ground Zero.

This kid-friendly museum is a great way for parents to teach their children about the 9/11 attacks in a gentle manner. The museum doesn’t focus on the day of the attacks but rather the nine-month recovery effort to locate the many missing victims.

The Ground Zero Museum Workshop is the winner of three TripAdvisor awards: Top 25 Museums in the USA, Traveler’s Choice and five-time Hall-of-Fame Certificate of Excellence honors.

Customer Reviews


5 star rating: Highly Recommended December 2015

Probably the most impressive photo museum ever. The actual photographer was present the day of our tour and his stories and photos were electrifying. This tour os a MUST for anyone wanting to pay tribute to those that died on 911.

Jane S

5 star rating: Highly Recommended November 2015

Absolutely stunning and moving, in a very intimate setting!

Susan e

5 star rating: Highly Recommended November 2015

Very moving.highly recommend a visit to this little gem

Patricia K

5 star rating: Highly Recommended April 2015

Brilliant - so glad we did this - very emotional!

Joel R

5 star rating: Highly Recommended January 2015

This tour was amazing!

Cynthia V

5 star rating: Highly Recommended December 2014

Memorable experience during this 2 hour tour of poohoto collection and actual items from Ground Zero. Intimate and up-close look at the devastation after 9/11.

Lenna N

5 star rating: Highly Recommended August 2014

This was an intimate, moving, experience from a participant's view. The artifacts, photos and spoken account was very moving. If you want to roam through a big, boring, impersonal museum, this is NOT for you. It IS however, for anyone who wants to see and hear a personal, first hand account of the event.

Alison E

5 star rating: Highly Recommended July 2014

Gosh, what can I say. Take some tissues with you. We were fortunate enough to meet Gary who was the only photographer given access to take the official photographs. There are numerous photos and items to look at and you can take photos of all the exhibits bar one and the reason for this will become obvious to you once you are there. The Museum is located in the Meat Packing District and it is on the 2nd floor of a building so it is not an obvious looking museum. It is very different from the 911 Museum so it is well worth doing both of them. The tour guides are lovely too and make you feel very welcome. You are also allowed to touch some of the exhibits and a lot of the money goes to the charity to support the families of the victims.


5 star rating: Highly Recommended June 2014

Loved this tour. Is hard to find as no signage, if you go take extra time to locate the workshop.Highly recommend to do this tour first before 911 memorial and museum viewing. Very initimate small museum but definitely worth going to.

Bobby N

5 star rating: Highly Recommended June 2014

An intimate museum that tells the story of the tragic events during and after 911. The photographs and auditory presentations of those involved in trying to rescue/recover the many people caught in this tragic attack on the citizens of our country are moving and informative. The photographer who was allowed access to record for future generations this heart breaking time was present. He wanted this museum to touch each person and was available to answer questions and to give small details of the nine months he spent capturing the faces of workers, families, and individuals. The museum is well done and will be a memory for our adult family members and for our young ones who were able to have the experience of touching, seeing, and hearing what so many people of New York were forced to deal with on 911 and many months that followed. J. New, June, 2014

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Tour code: 2296GUIDED


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