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5 star rating: Highly Recommended 262 Reviews

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  • Location: New York City, New York
  • Duration:  2 hours (approx.)

Read what other Viator.com travelers think about the Ground Zero Museum Workshop Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
March 2014

Probably not located where you might expect. You do wonder if it might feel a little detached from ground zero before admission. But once inside a very knowledgable guide takes control and takes you through an emotional and informative journey of the single most world changing even in our lives. Unbelievable artefacts on display, and definitely worth doing prior to visiting the memorial itself.

5 star rating: Highly Recommended
March 2014

I was a firefighter there that day and I was in tears very we'll put together I would HIGHLY recommend it to the world

5 star rating: Highly Recommended
March 2014

Very touching museum of 9/11 in a small and hands on setting. Excellent tour and great to experience before going to the memorial!

5 star rating: Highly Recommended
March 2014

Excellent tour, great helpful staff

5 star rating: Highly Recommended
January 2014

never thought this tour would be as emotional and wonderful as it was. We still talk about it and will never forget the experience.

5 star rating: Highly Recommended
January 2014

Unbelievably moving and a good primer before actually visiting the 9/11 Memorial. I took my 18-year-old daughter, who was only 6 when the 9/11 tragedy occurred, and I glanced at her several times during our tour, thinking maybe she was bored since she was so quiet. Instead, with eyes brimming with tears, she said, "This place makes me understand the sadness and horror of 9/11, but also makes me proud to be an American and helps me understand how we all pulled together so the terrorists couldn't win." Wow -- couldn't have put it any better myself.

A small museum, but packed with powerful images and items that won't leave you any time soon.

5 star rating: Highly Recommended
January 2014

At first we all thought the place look a bit shady and it was very hard to find. But afterwards it was the highlite of our vacation. I would strongly suggest to see it if your in town.

5 star rating: Highly Recommended
January 2014

Great experience !! I can not imagine going to the 911 memorial without having seen the museum first. Mr. Suson has captured the impact of that day and the resulting aftermath with incredible photography and expert narration of each photo. Although the museum is only one room, I thoroughly enjoyed the closeness and the camaraderie of my museum mates. After spending about 2 hours at the museum, our family went to the 911 Ground Zero Memorial. It meant so much more to us because of the museum experience. Thank you for your superb work Mr. Suson. Paul B. Davenport, Iowa

5 star rating: Highly Recommended
January 2014

My wife and I found it to be very informative as well as emotional. We are glad we took the tour and plan to also spend time at the WTC site once it is more complete.

5 star rating: Highly Recommended
December 2013

Would thoroughly recommend, very informative but also very sad. And when you are in the museum it is still very difficult to comprehend that this really happened!!!

5 star rating: Highly Recommended
December 2013

Very moving and special. I particularly was moved by the role of service dogs at ground zero.

5 star rating: Highly Recommended
December 2013

This little museum is a must see.

5 star rating: Highly Recommended
December 2013

This museum was not what we expected but it is one of the most informative trips we have been on in New York. The lady who runs the workshop quite clearly loves her job and is a credit to the museum. The items displayed have there own history and with the use of the headsets you can listen at your own pace. I would recommend this trip to anyone that goes to New York

5 star rating: Highly Recommended
December 2013

A very small but poignant museam.

5 star rating: Highly Recommended
December 2013

I took my kids there before visiting the 9-11 memorial. Very emotional to look at everything and to hear about each piece represents. Highly recommended!

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Tour code: 2296GUIDED

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