5 star rating: Highly Recommended 278 Reviews

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  • Location: New York City, New York
  • Duration:  2 hours (approx.)

Read what other Viator.com travelers think about the Ground Zero Museum Workshop Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
August 2014

This was an intimate, moving, experience from a participant's view. The artifacts, photos and spoken account was very moving. If you want to roam through a big, boring, impersonal museum, this is NOT for you. It IS however, for anyone who wants to see and hear a personal, first hand account of the event.

5 star rating: Highly Recommended
July 2014

Gosh, what can I say. Take some tissues with you. We were fortunate enough to meet Gary who was the only photographer given access to take the official photographs. There are numerous photos and items to look at and you can take photos of all the exhibits bar one and the reason for this will become obvious to you once you are there. The Museum is located in the Meat Packing District and it is on the 2nd floor of a building so it is not an obvious looking museum. It is very different from the 911 Museum so it is well worth doing both of them. The tour guides are lovely too and make you feel very welcome. You are also allowed to touch some of the exhibits and a lot of the money goes to the charity to support the families of the victims.

5 star rating: Highly Recommended
June 2014

Loved this tour. Is hard to find as no signage, if you go take extra time to locate the workshop.Highly recommend to do this tour first before 911 memorial and museum viewing. Very initimate small museum but definitely worth going to.

5 star rating: Highly Recommended
June 2014

An intimate museum that tells the story of the tragic events during and after 911. The photographs and auditory presentations of those involved in trying to rescue/recover the many people caught in this tragic attack on the citizens of our country are moving and informative. The photographer who was allowed access to record for future generations this heart breaking time was present. He wanted this museum to touch each person and was available to answer questions and to give small details of the nine months he spent capturing the faces of workers, families, and individuals. The museum is well done and will be a memory for our adult family members and for our young ones who were able to have the experience of touching, seeing, and hearing what so many people of New York were forced to deal with on 911 and many months that followed. J. New, June, 2014

5 star rating: Highly Recommended
June 2014

I have commented on trip adviser.
Believe me This is a must to see.

5 star rating: Highly Recommended
June 2014

By far the best tour in the USA! This place is amazing. It is a lot more detailed and personal than the museum on the 9/11 sight. I could have spent all day here. It's just so well done and definitely worth your time. This is a must for anyone going to NY. Thank you for an unforgettable experience.

5 star rating: Highly Recommended
May 2014

The objects in the museum were very well displayed. Although small, the museum was very well organized and the remote-control recording which went with every display was really great. Definitely worth the money to see it.

5 star rating: Highly Recommended
May 2014

Amazing experience, one not to be missed.

5 star rating: Highly Recommended
March 2014

Probably not located where you might expect. You do wonder if it might feel a little detached from ground zero before admission. But once inside a very knowledgable guide takes control and takes you through an emotional and informative journey of the single most world changing even in our lives. Unbelievable artefacts on display, and definitely worth doing prior to visiting the memorial itself.

5 star rating: Highly Recommended
March 2014

I was a firefighter there that day and I was in tears very we'll put together I would HIGHLY recommend it to the world

5 star rating: Highly Recommended
March 2014

Very touching museum of 9/11 in a small and hands on setting. Excellent tour and great to experience before going to the memorial!

5 star rating: Highly Recommended
March 2014

Excellent tour, great helpful staff

5 star rating: Highly Recommended
January 2014

never thought this tour would be as emotional and wonderful as it was. We still talk about it and will never forget the experience.

5 star rating: Highly Recommended
January 2014

Unbelievably moving and a good primer before actually visiting the 9/11 Memorial. I took my 18-year-old daughter, who was only 6 when the 9/11 tragedy occurred, and I glanced at her several times during our tour, thinking maybe she was bored since she was so quiet. Instead, with eyes brimming with tears, she said, "This place makes me understand the sadness and horror of 9/11, but also makes me proud to be an American and helps me understand how we all pulled together so the terrorists couldn't win." Wow -- couldn't have put it any better myself.

A small museum, but packed with powerful images and items that won't leave you any time soon.

5 star rating: Highly Recommended
January 2014

At first we all thought the place look a bit shady and it was very hard to find. But afterwards it was the highlite of our vacation. I would strongly suggest to see it if your in town.

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Tour code: 2296GUIDED

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