Host was great and tour was fascinating. However Cotton Club was closed, so we detoured to another venue. We expected a jazz band but the performer was a piano soloist who did not do many jazz numbers. Particularly upset as this was a surprise for my partner and tour was not what was advertised.
The tour was at night and it was difficult to see anything clearly due to the darkness. The tour guide was knowledgeable. and friendly We felt rushed with dinner but the food was great. The jazz club was fantastic and we stayed at this venue because we wanted to enjoy the music instead of rushing to another place. I felt the cost was bit high as well.
A very ordinary experience, the soul food dinner was poor, the show was ok except the seats the tour have where at the back and had no view of the stage. We moved seats to get a view of the band which was the best part of the evening.
ok but not alot of time in club also entertainment was very poor
Katherine M Australia
Food was nice and jazz was good, but overall probably not worth that much money. Tour guide was OK, not great as he was distracted by talking to one tour participant in a language she was studying. We were the only people at the club, which was a shame as it lacked atmosphere. Also we did not go to the Cotton Club, which was disapointing.
Andy J United Kingdom
The evening was good, but it was spoilt by the meal that did not live up to our expectations. If you like lots of overcooked chicken and fish then fine, but frankly given it was supposed to be the home of soul food in Harlem it would have been more fresh from KFC! The tour was OK, but no one could see out of the front of the bus, so much of what was described could not be seen. Finally, I think only about 20 of the group were actually dropped at the point they requested on Broadway as the guide and driver seemed more intent on getting rid of us and squeezing us for a tip.
Guide good.soul food dreadful tasted better kfc.cotton club smells unpleasant
Not impressed - at all. It started out that the tour company did not have all of our paid party on their roster, they tried to blame Viator, luckily I still had the confirmation email on my phone to prove that I had paid for the four of us. Bus driver was MIA, we had to walk a couple blocks to get to the bus. The soul food restaurant was lousy, I'm from the south and this is not soul food, very meager portions. Cotton Club was great but only a dozen people were there on a Saturday night, it was kind of sad. While I appreciated that the guide spoke French and that was helpful to some of the guests, he seemed to have forgotten that some of us poke English. No big deal to us as we knew more about the city than he did. Don't waste your money or your time. Go to the Cotton Club on your own, it is worth the experience.