Again the transfer company kept me informed of drivers name who would be waiting for us at the airport and updated with any changes. Driver was waiting in arrivals and was pleasant. Would definitely book again.
Driver was waiting when we arrived and it was great that he was also a tour guide on the way to our hotel.
Driver was professional and most importantly safe! He was there right on time and easy to locate. I've used other car services in the past - I'll stick with Viator from now on.
After the long flight it was fantastic to arrive in the"city" in style. Well worth the money . Our family really appreciated the journey.
Driver met us at the door -- no issues or problems. He also offered great tips to see NYC.
Excellent service, our flight was very late and driver was waiting happy and smiling
The limo was the perfect start to our trip.Thought Joseph the driver was very friendly and deserves employee of the month award.
Viator were great. I had bought this trip as a present for my daughter and two friends who were visiting for their 40th birthdays.There were flight problems in UK but a quick phone call to Viator to advise them and on arrival the limo arrived at JFK in ten minutes. The girls loved it after a very stressful flight and luggage problems it was fab.The driver very friendly and helpful.Thankyou
Tom F United Kingdom
Limo pick up was great. The driver had my granddaughters name on the card and she was really excited when she saw the car. Well done.
A wonderful way to arrive - especially with a complimentary upgrade to a limo - just for ME!! My driver was also a very kind, courteous gentleman.
Had booked a SUV but a fabulous black Limo arrived to take us to the hotel, was a surprise for my family, they were stunned, they were smiling all day. The driver was very helpful and pleasant, great start to our holiday in New York.
Kathleen M United Kingdom
The driver was waiting in the arrivals hall and welcomed us to New York. He helped with our luggage and escorted us to the limousine in the nearby covered car park. It was a beautiful white limmo which really thrilled our party. The driver patiently took photos on each of our 6 cameras before driving us to our hotel. A really exciting, enjoyable experience. Worth every cent !!!!!
James G United Kingdom
The only way to arrive in new York Fantastic experience
well worth it. our driver was there waiting for us even though we were four hours late landing. He had some bottled water for us in the car and gave us a nice relaxing ride to our hotel, which is just what we needed after a 12 hour journey.
Bryony C Australia
Our flight was cancelled and re-scheduled for the next day - nothing was too much trouble and our transfer was changed to our new flight times. Thank you for your excellent service
I think that your service was excellent. The arriving has been something complicated but the cause were the problems related with the delay of flights because of the snow storm
driver was there when our plane arrived,very friendly,car was very clean,
Service was first class everything we wanted it to be. . We had a very helpful driver who made us feel ver welcome on our arrival in New York.
DEREK H Spain
Very good. All on Time. Excellent service from phone calls to actual driver and journey
Debbie B United Kingdom
driver was there waiting for us with limo on time very pleasant to talk to on way to hotel all went to plan no problems at all
Jacqueline M United Arab Emirates
Viator's service is exceptional. Well worth the money! Our driver took all the stress out of our arrival at JFK and getting into the city. He was waiting for us even though our international flight had arrived 1 12 hours early.