Driver was on time and was really helpful. We had to change pickup airport due to a flight cancelation and the company was really flexible with this change. Car was great!
Rez my driver was very nice and friendly. His car was well kept. My family and I enjoyed having conversations with him on our way to the hotel. Thank you very much Rez and Viator!
Excellent service - we were met exactly where promised, the car was sent round and the driver was superb in telling us where we were. The return journey was equally as good and prompt.
No time delays and it got our first trip to NY off to a great start and finish.
Dman54 United States of ...
Very good service...our driver Dee was on time, communicated with us, and was very friendly and professional. Our drive to hotel was good and safe. Happy with service we received!
Excellent service. Our greeter was on time and friendly. Our driver, Robert, was very nice. The instructions for finding the driver said to proceed to the Arrival Hall. No one at the Newark Airport had ever heard of the Arrival Hall. It is the baggage claim area. Our greeter was at the bottom of the escalator as soon as we stepped off in the baggage claim area. No big deal...but a little confusing.
Short wait for car to arrive which was not a problem as it allowed us to stretch our legs and enjoy some fresh air. Very friendly lady driver who delivered us direct to the hotel in Manhattan. Excellent service
Was met on arrival and escorted to vehicle pick up point, as advertised. A pleasant driver , comfortable vehicle. Although site says gratuities included I did tip the driver. An efficient and stress free way to arrive in NYC after a long flight. More expensive than other options but to me it was well worth paying the extra.
Eleanor D Australia
Lovely friendly calm driver. Knew just where she was going. It was perfect after a long flight
The very gentle and experienced driver waited patiently for a couple of hours,since as it very well know that the procedures upon arrival at JFK can last for ever.
He drove us very carefully to our hotel and during the almost one hour trip,he willigly answered to all our questions.
I highly recommend this kind of transfer
Susan P Australia
We were met on arrival late at night at Newark Airport for our transfer to Manhattan. The transfer was smooth and efficient. Recommended.
Waiting at the airport despite our 2.5 hour delay. Top of the range car and really friendly driver.
We were met without any confusion! Easy and pleasant greeter.
The driver 'Daryl' was really nice and very helpful. Giving us tips and helpful advice.
Alistair G United Kingdom
Very efficient and prompt service, collected from the airport without issue and taken directly to our hotel in NYC.
Very professional and efficient - we were met in arrivals and assisted through baggage claim to our car.
Great airport transfer. The drive met us at LaGuardia baggage. Was very patient with my 80 year old parents.
Driver arrived exactly on time. Drove carefully and got us to the airport in plenty of time for our flight.
Prompt service at the airport. Transportation from airport to hotel went very smoothly
Our flight was 2 hours delayed, but the driver was very friendly and welcoming. She drove in a snow storm at a speed which was appropriate for the conditions. The driver assisted us with our luggage both at the airport and on our arrival at the hotel. She came across very professional. We all felt relaxed and ready to start our adventure. Thank you.