Read what other Viator.com travelers think about the New York City Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
wow - would not travel to NYC without using this company - driver waiting fro us as we came through arrivals - clean car plenty of room - got us to the hotel in about 45 minutes - we have been to NYC 4 times and used this company the last three times - if you want private transport these are the best
Driver was waiting in the Arrivals hall when we got there, which was great. Drive into New York was as speedy as he could make it considering the traffic.
When arriving from a long haul flight this service is just what you need. Someone was waiting at arrivals with a name sign. They immediately took our luggage and put it on a trolley and took us and the luggage outside to wait for the car to pick us up. We only had to wait ten minutes for the car to arrive which considering we had landed 30 minutes early was very efficient. The lady that greeted us at arrivals was friendly and advised us as to the arrival time of the driver.
On the arrival of the driver our luggage was loaded into the and we set off to the city. Danty the driver was very friendly and started up conversation with us. He gave us some tips on where was good to eat and some good tourist spots for us while we were in NY. We asked him if he could recommend a good spot to watch the 4th July fireworks, which we took his advice and enjoyed a great display, so we thank him for that advice.
Definitely would use this service again.
Great service. Driver was very professional, car was good quality and clean. The customer service team and the driver were also very accommodating when my pick up time was changed due to my flight being cancelled.
Our driver was there to meet us on time. Very comfortable car. Friendly and helpful driver. Good value. Bit worrying when drivers surf the internet and take calls on their phones without hands-free. Very good overall.
Great service, staff were very friendly and as I was traveling alone felt very safe and secure. Thank you
Complete convenience - on time, great driver, no problems at all. Absolutely the best way to travel to and from the airports.
great service. our flight was a little late but our driver was there waiting for us with a card . a great hassle free relaxed way to start a holiday
We were met at airport and helped with luggage and escorted to the car. The driver sadly we didn't get his name was an absolute gentlemen and so friendly and knowlegable. Highly recommend this service
Very smooth through arrivals meet at the gate, Quick pick pick up from the airport and a great driver.
After arriving into JFK NY from London at 4.40pm my wife and I finally got through US immigration/customs by 6.20pm yes 1 hour and 40 minutes later, it was an immense relief to see our 'Go Airlink/My Sedan' driver waiting with my name immediately outside the arrivals exit. Despite having been kept waiting for an hour longer than he'd expected due to US immigration, he greeted us with a smile and was exceedingly helpful with our luggage as well as being very polite despite having the build of a very large security bodyguard!.
Once outside he quickly brought our 'car' around - he actually drove a very large SUV round we had been upgraded at no extra cost.
We left JFK airport at around 6.45pm and the journey took about 1 hour and 15 mins to Hell's Kitchen 10th and 52nd. During the journey the driver was very conversational, made sure that we were comfortable and not too hot or too cold and was playing an excellent radio station - WCBS-FM 101.1 which were English hits from the '60s through to the '90s.
When we arrived at our apartment he helped us with the luggage and wished us a great stay in NY.
I can highly recommend the shuttle company which we booked via Viator.com. It does cost more than a taxi, we paid 115 inclusive of tips whereas if you want to save money and don't mind queuing for a taxi, a taxi will be circa 52 plus tolls plus tip 15 minimum otherwise they get offended.
The system is organised so that even if you are a very long time getting through immigration there is stll someone from the company waiting. On meeting her, we waited for 10 minutes whilst a driver got to our terminal. Ths was perfectly acceptable. Our driver was polite and helpful, answering our questions as we drove to Manhatten.
Edita, car 149 was fabulous! She met us at the airport promptly, was very kind and courteous and we arrived safely. She was very helpful.
We were delayed getting thru immigration and were concerned that our contact would have gone. No need to have worried our contact a lady was going round the arrivals concourse buttonholing people trying to find us.
It took 5/10 minutes to call up the vehicle which turned out to be an SUV rather than a sedan that we had booked. Very clean and comfortable leading to a smooth journey into Manhattan, with pointers to the sights on the way as a bonus.
Very reliable and would heartily recommend..............
I can't speak for the transfer company as a whole, but driver Joseph was one of the friendliest, nicest drivers I have had in all of my travels. And such a wonderful car.....plenty of room for all three of us passengers and all of our luggage! What a pleasant trip from the airport to the hotel!
It was a great experience. Good driver. Nice car. Perfect trip.
Excellent tour, Tour Guide Jay and Driver Kam were friendly and extremely informative. I would defintiely recommend this tour for your first visit to NYC, also recommend doing it your first day here as it really helps to get your bearings and you can use it as a taster for what you want to see more of or not. Great day.
Driver was very prompt and courteous. She pointed out sights during our drive to the hotel and offered suggestions on different tourist sites/activities to make the most of our time in New York. Highly recommended!