Fantastic way to arrive in NYC, easy comfortable and our driver was fantastic, she told us all about NYC and made us feel very welcome.
Very nice greeter there when we went to baggage claim, we had to wait about 10 minutes for vehicle to arrive but not a big deal. He was so friendly and nice it made up for it!
Excellent service. The car was ready to take us to our hotel-friendly driver who made the trip more enjoyable . Would recommend
My wife and I were very pleased with the service. After almost an hour clearing immigration we were delighted to see our driver waiting and enjoyed our Lincoln Limousine ride into Manhattan on our first visit to New York. We would definitely use this service again.
Met at the airport by rep as agreed. Transport was perfect for our travel group. The driver was accommodating and pleasant on our journey. Many thanks
It all goes back to the quality of the drive. he was excellent . Entered into conversation and took the time to point out points of interest etc. Great guy.
A great driver and on time and in the correct place. We will use Res again.
Our driver was there shortly after we got through baggage collection, and took us directly to the hotel in NYC. After a long flight from Australia, this was a welcome arrival into the United States.
Our flight was an hour late and there was no sign of the driver. However one quick phone call and he quickly arrived taking away all the stress of transfer.
Took the worry about getting to our hotel, good driver great service
Our flight was delayed by over an hour. I could not get any phone reception or internet so could not contact the driver to let him know. It made no difference he was there waiting and we had a very smooth transfer to our hotel would recommend private car
but not shared bus which we chose to go back horrendous driver
Bit of a SNAFU at arrivals but all ended well. Great drive on to the island safe, clean, comfortable. Much better than dealing with cab drivers! Worth the little extra for the comfort and service. Thank you for getting our holiday off to a great start.
Great way to get from airport to hotel without any worries.
Driver and vehicle were awaiting our arrival and the service was excellent.
Excellent. We had to change plans 3 times with flight delays and a change in airports. Inspire of it all, the car was available and picked us up. The company as very good at staying in communication with us. This was well worth the .
On time waiting for us took us promptly to the hotel, car was clean and air conditioned which was a must !
First we missed the nice lady waiting for us - because the arrival area on JFK is quite small and there were a lot of people holding signs with names. But finally we/she managed to find each other. We had to wait a bit for the driver to arrive - but after a long flight this was the chance to stretch our bowns. The driver gave us a pleasant drive into town. We were glad to have booked this transfer - it was the perfect start for our holidays!
wow - would not travel to NYC without using this company - driver waiting fro us as we came through arrivals - clean car plenty of room - got us to the hotel in about 45 minutes - we have been to NYC 4 times and used this company the last three times - if you want private transport these are the best
Driver was waiting in the Arrivals hall when we got there, which was great. Drive into New York was as speedy as he could make it considering the traffic.
Great service. Driver was very professional, car was good quality and clean. The customer service team and the driver were also very accommodating when my pick up time was changed due to my flight being cancelled.
When arriving from a long haul flight this service is just what you need. Someone was waiting at arrivals with a name sign. They immediately took our luggage and put it on a trolley and took us and the luggage outside to wait for the car to pick us up. We only had to wait ten minutes for the car to arrive which considering we had landed 30 minutes early was very efficient. The lady that greeted us at arrivals was friendly and advised us as to the arrival time of the driver.
On the arrival of the driver our luggage was loaded into the and we set off to the city. Danty the driver was very friendly and started up conversation with us. He gave us some tips on where was good to eat and some good tourist spots for us while we were in NY. We asked him if he could recommend a good spot to watch the 4th July fireworks, which we took his advice and enjoyed a great display, so we thank him for that advice.
Definitely would use this service again.