Our flight was delayed by over an hour. I could not get any phone reception or internet so could not contact the driver to let him know. It made no difference he was there waiting and we had a very smooth transfer to our hotel would recommend private car
but not shared bus which we chose to go back horrendous driver
Bit of a SNAFU at arrivals but all ended well. Great drive on to the island safe, clean, comfortable. Much better than dealing with cab drivers! Worth the little extra for the comfort and service. Thank you for getting our holiday off to a great start.
Great way to get from airport to hotel without any worries.
Driver and vehicle were awaiting our arrival and the service was excellent.
Excellent. We had to change plans 3 times with flight delays and a change in airports. Inspire of it all, the car was available and picked us up. The company as very good at staying in communication with us. This was well worth the .
On time waiting for us took us promptly to the hotel, car was clean and air conditioned which was a must !
First we missed the nice lady waiting for us - because the arrival area on JFK is quite small and there were a lot of people holding signs with names. But finally we/she managed to find each other. We had to wait a bit for the driver to arrive - but after a long flight this was the chance to stretch our bowns. The driver gave us a pleasant drive into town. We were glad to have booked this transfer - it was the perfect start for our holidays!
wow - would not travel to NYC without using this company - driver waiting fro us as we came through arrivals - clean car plenty of room - got us to the hotel in about 45 minutes - we have been to NYC 4 times and used this company the last three times - if you want private transport these are the best
Driver was waiting in the Arrivals hall when we got there, which was great. Drive into New York was as speedy as he could make it considering the traffic.
Great service. Driver was very professional, car was good quality and clean. The customer service team and the driver were also very accommodating when my pick up time was changed due to my flight being cancelled.
When arriving from a long haul flight this service is just what you need. Someone was waiting at arrivals with a name sign. They immediately took our luggage and put it on a trolley and took us and the luggage outside to wait for the car to pick us up. We only had to wait ten minutes for the car to arrive which considering we had landed 30 minutes early was very efficient. The lady that greeted us at arrivals was friendly and advised us as to the arrival time of the driver.
On the arrival of the driver our luggage was loaded into the and we set off to the city. Danty the driver was very friendly and started up conversation with us. He gave us some tips on where was good to eat and some good tourist spots for us while we were in NY. We asked him if he could recommend a good spot to watch the 4th July fireworks, which we took his advice and enjoyed a great display, so we thank him for that advice.
Definitely would use this service again.
Great service, staff were very friendly and as I was traveling alone felt very safe and secure. Thank you
Our driver was there to meet us on time. Very comfortable car. Friendly and helpful driver. Good value. Bit worrying when drivers surf the internet and take calls on their phones without hands-free. Very good overall.
Complete convenience - on time, great driver, no problems at all. Absolutely the best way to travel to and from the airports.
great service. our flight was a little late but our driver was there waiting for us with a card . a great hassle free relaxed way to start a holiday
We were met at airport and helped with luggage and escorted to the car. The driver sadly we didn't get his name was an absolute gentlemen and so friendly and knowlegable. Highly recommend this service
After arriving into JFK NY from London at 4.40pm my wife and I finally got through US immigration/customs by 6.20pm yes 1 hour and 40 minutes later, it was an immense relief to see our 'Go Airlink/My Sedan' driver waiting with my name immediately outside the arrivals exit. Despite having been kept waiting for an hour longer than he'd expected due to US immigration, he greeted us with a smile and was exceedingly helpful with our luggage as well as being very polite despite having the build of a very large security bodyguard!.
Once outside he quickly brought our 'car' around - he actually drove a very large SUV round we had been upgraded at no extra cost.
We left JFK airport at around 6.45pm and the journey took about 1 hour and 15 mins to Hell's Kitchen 10th and 52nd. During the journey the driver was very conversational, made sure that we were comfortable and not too hot or too cold and was playing an excellent radio station - WCBS-FM 101.1 which were English hits from the '60s through to the '90s.
When we arrived at our apartment he helped us with the luggage and wished us a great stay in NY.
I can highly recommend the shuttle company which we booked via Viator.com. It does cost more than a taxi, we paid 115 inclusive of tips whereas if you want to save money and don't mind queuing for a taxi, a taxi will be circa 52 plus tolls plus tip 15 minimum otherwise they get offended.
Very smooth through arrivals meet at the gate, Quick pick pick up from the airport and a great driver.
The system is organised so that even if you are a very long time getting through immigration there is stll someone from the company waiting. On meeting her, we waited for 10 minutes whilst a driver got to our terminal. Ths was perfectly acceptable. Our driver was polite and helpful, answering our questions as we drove to Manhatten.