Read what other Viator.com travelers think about the New York City Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Prompt, polite, dressed appropriately - Greeter at the airport.
Driver - pleasant, knowledgable and helpful. I'd use them again in a heartbeat.
Easy pick up good journey ,very comfortable. Would use again.
Good and clean car, friendly driver. Everything was as it should be. Service worth to be recommended.
Great, could not fault the whole service from arrival to our drop off. Excellent .
There was someone waiting for us at our luggage carousel when we got there. After my daughter and I got our suitcases off the carousel, she took charge, taking our luggage on a cart to the point where we would get our cab. The driver drove directly to our hotel, getting us there in great time.
Was greeted by a Viator rep on arrival, picked up on timeand not in the car we booked it was a big SUV which was a pleasant surprise. the driver was very courteous and talkative on the journey. Dropped of round the corner from our Hotel, which we had agreed to after the driver asked permission for due to the heavy volume of traffic and the time to his next pick up. he showed us exactly where our hotel was, your talking about 20 yards at most from the hotel entrance
Dreadful Aer Lingus flight delays resulted in missing connecting flight to JFK - called agent from Dublin to update we would be 5 hours late! Thankfully the rep was waiting at luggage carousel and promptly got us organised. The driver was polite but not chatty, perfect after travelling for 12 hours!
My flight was delayed and the support from the office was exceptional - a great first time experience for us all to see New York in complete comfort. Brilliant service and value.
Waiting for us in Arrivals, handled our baggage, and introduced us to our driver. The ride into Manhattan was FUN despite heavy traffic, which our driver maneuvered skillfully, using WAZE to find the route which would get us to our hotel most quickly. We will use Viator exclusively from now on for all airport transfers!
This was the limo driver that was so great. I would recommend Ryan for anyone wanting a fun and informative ride where ever you wanted to go.
We arrived and proceeded to the baggage claim area and there was someone waiting for us with a sign with my name on it. We got our bags and they carried them to the car. It was a nice and clean SUV, the employees where dressed professionally and the drive in to our hotel was stress free.
All services as advertised were fulfilled and expectations met. We were professionally met inside the arrivals terminal by the greeter who had pre-determined which baggage carousel to take us to, and then escorted outside the terminal to the waiting car. All that was required of us was to sign the transfer chit provided by the driver for his submission. Driver knew exactly where the hotel we were going to was located. Would use this service again.
Nice to be picked up at the airport by a smiling face and know that you will be taken to your destination without needless side trips.
We booked this transfer for a portion of our party that was arriving later in the day. They were pleased with the service and stated that it was nice to get the personal attention of a private transfer.
Fantastic! Our driver was so polite , sorry we never booked the return trip to the airport.
It was great. After our flight was rebooked to arrive later we were met promptly and taken to our hotel. Our driver was helpful and very friendly.
Way cheaper than getting a car service from hotel after you arrive. Courteous driver and made it all so much easier than dealing with a taxi or other public form to get back to airport.
Our driver Ryan was just great. Picked us up on time and delivered us to the right hotel. Ryan was our
first New Yorker and our journey was a pleasure.
Driver early for pick up. Not talkative but very professional service. Took us to appropriate terminal for airline checkin.
Excellent service and highly recommended. Very efficient - had a voicemail waiting for me when we landed telling us where our driver would be. Seamless transition from airport to hotel and our driver Ryan was polite, friendly and informative. Would definitely use again.