Read what other Viator.com travelers think about the New York City Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Great and friendly driver. Despite the heavy traffic, he remained calm and steady. Highly recommend!
Excellent Service from the moment we came through departure lounge. There was a sign with our name on it. Absolutely no hassle and then ascorted to our car and driver. Pure delight and well worth the extra
to get us to our hotel. ( No having to telephone a number to confirm you had landed, like some other
companies.) Very quick, efficient and professional
Highly recommended! I'm going to do this again... I was flying with my wife and my newborn so I wanted to be sure that we were not going to wait to much for a taxi or a shuttle... when we were going to the baggage claim zone, there was a guy waiting for us, he took care of our bags and showed us the way to our private vehicle... Jonathan, the driver, arrived a couple of minutes later and he was friendly, while he was driving he was showing us some important points of New York City. It was a very comfortable way to arrive to our hotel.
Driver arrived at agreed time. He was very polite and loaded the car efficiently with all our luggage.Well we had been in New York!!! He drove efficiently through the very heavy rush hour traffic and got us to JFK in around an hour. He wished us a good onward journey. We had a very pleasant experience this journey compared to our arrival. Pre -booking means no lines or waits and was definitely worth a couple of dollars more.
Would highly recommend it. We arrived at the end of a very long flight from Australia to be met by a very pleasant gentleman who looked after our luggage and took us the short distance to meet our driver and car. The driver was very helpful sharing information about the areas we were driving through and gave us a very comfortable drive to our apartment.
Prompt, polite, dressed appropriately - Greeter at the airport.
Driver - pleasant, knowledgable and helpful. I'd use them again in a heartbeat.
Easy pick up good journey ,very comfortable. Would use again.
Good and clean car, friendly driver. Everything was as it should be. Service worth to be recommended.
Great, could not fault the whole service from arrival to our drop off. Excellent .
There was someone waiting for us at our luggage carousel when we got there. After my daughter and I got our suitcases off the carousel, she took charge, taking our luggage on a cart to the point where we would get our cab. The driver drove directly to our hotel, getting us there in great time.
Was greeted by a Viator rep on arrival, picked up on timeand not in the car we booked it was a big SUV which was a pleasant surprise. the driver was very courteous and talkative on the journey. Dropped of round the corner from our Hotel, which we had agreed to after the driver asked permission for due to the heavy volume of traffic and the time to his next pick up. he showed us exactly where our hotel was, your talking about 20 yards at most from the hotel entrance
Dreadful Aer Lingus flight delays resulted in missing connecting flight to JFK - called agent from Dublin to update we would be 5 hours late! Thankfully the rep was waiting at luggage carousel and promptly got us organised. The driver was polite but not chatty, perfect after travelling for 12 hours!
My flight was delayed and the support from the office was exceptional - a great first time experience for us all to see New York in complete comfort. Brilliant service and value.
Waiting for us in Arrivals, handled our baggage, and introduced us to our driver. The ride into Manhattan was FUN despite heavy traffic, which our driver maneuvered skillfully, using WAZE to find the route which would get us to our hotel most quickly. We will use Viator exclusively from now on for all airport transfers!
This was the limo driver that was so great. I would recommend Ryan for anyone wanting a fun and informative ride where ever you wanted to go.
We arrived and proceeded to the baggage claim area and there was someone waiting for us with a sign with my name on it. We got our bags and they carried them to the car. It was a nice and clean SUV, the employees where dressed professionally and the drive in to our hotel was stress free.
All services as advertised were fulfilled and expectations met. We were professionally met inside the arrivals terminal by the greeter who had pre-determined which baggage carousel to take us to, and then escorted outside the terminal to the waiting car. All that was required of us was to sign the transfer chit provided by the driver for his submission. Driver knew exactly where the hotel we were going to was located. Would use this service again.
Nice to be picked up at the airport by a smiling face and know that you will be taken to your destination without needless side trips.
We booked this transfer for a portion of our party that was arriving later in the day. They were pleased with the service and stated that it was nice to get the personal attention of a private transfer.
Fantastic! Our driver was so polite , sorry we never booked the return trip to the airport.