Right on time. We got to the city with plenty of time to do some extra sightseeing.
Met us on arrival, driver was friendly and drove considerately.
Car was a bit shabby and tired looking.
My driver was courteous, gentlemanly and professional. The service was as promised...efficient.
This didn't work out for us. Not because of Viatour but United Air lines. The airlines gave me the wrong flight number so I in turn I gave Viatour the same wrong number. We didn't have a car waiting but Viatour did every thing in their power to get a car to us asap. They were friendly and did whatever the could to make up for the airlines failure. I would try again in the future to use this service.
Excellent!. By the time I exit the plane, I had a voice mail with instructions in my phone. A person was waiting outside. he waited until we collected the bags and took us right away to the car. The driver very friendly and polite. I will use the service again in the future.
Great service, waiting for us when we arrived. Clean cars, our driver Ryan was friendly, informative and a safe driver. Thanks Viator and MySedan!
Nice clean car and polite and quiet driver. Extreme traffic so it was nice to know we had a fixed price on a trip that should have been under 40 minutes but took an hour and 45! Would definitely book again.
The service was excellent. We were met at the gate. The car was there in less than 5 minutes and was clean and tidy. The driver had us into NY hassle free in less than an hour. Very good service.
The driver was very prompt. The only thing we wondered was why we had been picked up at 9:15 when our flight didn't leave until 12:15.
Great service driver was waiting at arrivals and received a phone call from company explaining where to meet her
Efficient/Affordable/Professional - private car rather the hassels of cabs or buses.
despite flight delay, and missing luggage, the greeter was waiting for us and took us to the pick up area, contacted a car and stayed with us until car arrived a few minutes later - brilliant
A very polite young man was there to greet us at the airport and we only had to wait a few minutes for the car to arrive. The driver was polite, friendly and helpful and the vehicle was comfortable and in pristine condition. Would definitely recommend this company.
Jean W United Kingdom
Our driver was waiting for us ,our flight was 2hours late ,he showed us parts of New York like Queens of the beaten track to miss being in traffic all the time and very informative and friendly
Car was there waiting for us when we came out very nice driver lovely vehicle
A+++ great service would certainly book again with Viator highly recommended
We had an awesome driver, Silas. Super nice and although our street was closed he got us as close as possible and offered to carry our luggage! Great experience!
Pickup from Newark airport was no problem. Traffic on the way in to Manhattan was horrendous but our driver was apologetic, (wasn't his fault), and tried his best to make our journey a mini city tour!!
After a long trip from Australia it was great to have somewhere there when we finally got our bags.
We were greated by a great guy holding a sign with our name on it and he called the driver to come around as they cannot park outside the airport and wait for you. The drive only took about 5minutes to arrive.
The car was very clean and the driver was awsome - he was friendly and polite.
It was a great experience - we would book again!!!
Lovely lady met us in arrivals and took us straight to car, fast transfer to hotel by friendly driver and cheaper than booking locally
This is the only way to travel from the airport to a hotel. The cost was a bit extra but well worth the adventure through the NY traffic. We were met and escorted to our exceptional clean town car with full leather. Most impressive. Fast and efficient. Bob and Becky from Saskatchewan Canada