Prompt pick up, straight to hotel. No issues. Just what was needed after a very long day
The local contact was in the Airport Arrivals at the meet and greet area with our name clearly displayed. Sge then called the sedan in so we could load up with cases. Very efficient service and the vehicle was very clean and the driver very smartly attiured. He knew his way into New York and within 45 minutes we were at our hotel
They were waiting with meet and greet person and car at the airport. When our bags didn't come off the plane, they assisted us with our enquiries and were very patient. Both meet and greet person and driver were friendly and professional. Additionally, the car was clean and the driver knew where he was going.
very happy with the service and driver what ever shes paid she needs to be paid more cause she gave us a guided tour on the way to the hotel well done.
Quick, clean , comfortable and so relaxing after a cross country plane ride.
We got picked up with no hassle and the driver was very informative and very helpful! Would highly recommend to all! A+++++++++
We were greeted by a courteous man wo arranged out car which came within a few minutes. Our driver Ryan was fab, he was friendly and informative and made out first journey into New York memorable. Thanks
Very good service , was delayed by customs by over 2 hours and they just rearranged my pickup time . Definitely would use them again.
A very smooth service. we were met at arrivals and escorted to the car. It took us about half an hour to get to our Hotel.
Service was great we had a slight delay but the cheerful lady was waiting for us and wouldn't let us lift a thing, the car was outside within minutes and again the driver was so polite and got us to our hotel in no time. A very good seamless service.
When we arrived at JFK we were greeted and then our driver arrived. Very efficient. Highly recommend your company.
although we had to wait 10 mins or so for the taxi the staff were very friendly and the lovely lady driver informative of the sights we could see as we drove into the city
Right on time. We got to the city with plenty of time to do some extra sightseeing.
Met us on arrival, driver was friendly and drove considerately.
Car was a bit shabby and tired looking.
My driver was courteous, gentlemanly and professional. The service was as promised...efficient.
This didn't work out for us. Not because of Viatour but United Air lines. The airlines gave me the wrong flight number so I in turn I gave Viatour the same wrong number. We didn't have a car waiting but Viatour did every thing in their power to get a car to us asap. They were friendly and did whatever the could to make up for the airlines failure. I would try again in the future to use this service.
Excellent!. By the time I exit the plane, I had a voice mail with instructions in my phone. A person was waiting outside. he waited until we collected the bags and took us right away to the car. The driver very friendly and polite. I will use the service again in the future.
Great service, waiting for us when we arrived. Clean cars, our driver Ryan was friendly, informative and a safe driver. Thanks Viator and MySedan!
Nice clean car and polite and quiet driver. Extreme traffic so it was nice to know we had a fixed price on a trip that should have been under 40 minutes but took an hour and 45! Would definitely book again.
The service was excellent. We were met at the gate. The car was there in less than 5 minutes and was clean and tidy. The driver had us into NY hassle free in less than an hour. Very good service.
The driver was very prompt. The only thing we wondered was why we had been picked up at 9:15 when our flight didn't leave until 12:15.
Great service driver was waiting at arrivals and received a phone call from company explaining where to meet her
Efficient/Affordable/Professional - private car rather the hassels of cabs or buses.
despite flight delay, and missing luggage, the greeter was waiting for us and took us to the pick up area, contacted a car and stayed with us until car arrived a few minutes later - brilliant