4.5 star rating: Recommended 443 Reviews

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  • Location: New York City, New York
  • Duration:  1 day (approx.)

Read what other Viator.com travelers think about the New York Harbor Hop-on Hop-off Cruise including 9/11 Museum Ticket. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
October 2014

Excellent value. The directions to the 9/11 museum, given us by the guide, were a bit vague, especially if you don't know NY - a couple of helpful police officers came to our rescue. Good narration - plenty of time to take pics of Statue of Liberty.

5 star rating: Highly Recommended
October 2014

I love using Viator. I always use them for my tours. New York was awesome. I feel like the tour gave me a real since of New York. Will be using again on my next trip to Rome, Italy.

5 star rating: Highly Recommended
October 2014

We had a slight problem (caused by our incompetence) as we arrived at the wrong end of the trip to collect tickets, but the staff were amazing and even waited for my husband to collect them!! Cruise was great - commentary and banter from the staff was fab! 9/11 was emotional, but not to be missed.

5 star rating: Highly Recommended
October 2014

The tour was great. I feel there needs to be a few more speakers topside for the tourists to be able to hear. Also, when calling prior to arrival, it would be good if the live agents had local knowledge of available parking for customers who drive to the pier. That would be awesome.

5 star rating: Highly Recommended
October 2014

An excellent way to see some of the sights in New York and a change from walking around or using tour buses. Guides on the boats were very friendly informative and amusing . The highlight - although very sobering - was the visit to the 9/11 memorial museum where we stayed for well over two hours before rejoining the boat . Don't be put off if the weather is bad on the day you have booked, it was raining for us but turned out to be the best thing to do as otherwise we would have been walking round New York instead of being under cover for most of the day. Only quibble is that when you arrive at pier 79 it is not very clear where you have to check in to exchange online voucher for boat tickets and a bit confusing as there are other tour companies there. Also there is quite a bit of pressure to tip guides on the boat as they repeatedly bring their tip bucket to your attention. Otherwise well worth doing and value for money.

5 star rating: Highly Recommended
September 2014

My cousin was visiting from Germany so we booked this tour to show her NYC and visit the 9/11 museum. The water taxi was awesome! What a great way to see the skyline! No crowds and great views too. We got very close to the Statue of Liberty, which was nice. Plus being able to visit the museum without fighting traffic was great. The tour guides were very knowledgeable and friendly. Can't wait to book another trip!!

5 star rating: Highly Recommended
September 2014

this is a must see,the museum was very well put together, it was very somber to be there where this tragic meaningless act was put together. It takes a good 3 hours to really take it all in, so many people killed in an act of terrorism. This was your first trip to New York and was very impressed, will most likely be going back

5 star rating: Highly Recommended
September 2014

This tour was amazing!

5 star rating: Highly Recommended
August 2014

This tour was amazing!

5 star rating: Highly Recommended
June 2014

The Hop-on-off Cruise[ was easy to book on line especially because it was an Australian website]. was excellent and value for money. No crowds, weather perfect even thought it was Memorial Day.
The commentary by the crew was very informative and enjoyable to listen to.
I would recommend using Viator to my friends and would use them again. We were 4 people aged 50 + Tax

5 star rating: Highly Recommended
June 2014

The boat was fantastic, took us away from the busy traffic congestion and allowed us to enjoy the scenic New York Skyline and the staff were very good giving us the history and knowledge along the way. This trip is recommended, plus buy online as a lot cheaper than buying on the day.

5 star rating: Highly Recommended
June 2014

Always good.

5 star rating: Highly Recommended
May 2014

It was so easy and a fun way to see New York.

5 star rating: Highly Recommended
May 2014

After planning our trip to NYC, I was unable to go because of a sprained ankle BUT 8 friends used the cruise and gave a very enthusiastic review! They said the guide on the boat was extremely helpful, giving them directions and suggestions about good places to eat. They said it was a wonderful way to get from place to place and to pair the trip with the 9/11 Memorial Ticket was a great idea. Thanks so much!

5 star rating: Highly Recommended
May 2014

Loved the water taxi. We had a very energetic conductor who really enjoyed giving us info on New York. We missed the opening of the museum by a few days but still found the memorial very moving and a not to be missed opportunity

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Tour code: 3763TAXIHOP

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