Tours, sightseeing tours, activities & things to do | Viator.comNew York Helicopter Tour: 7-Minute Highlight Flight
based on 18 reviews
Duration: 6 minutes (approx.)
Location: New York City, New York
Product code: 5024BADA
18 reviews of New York Helicopter Tour: 7-Minute Highlight Flight
Read what other Viator.com travelers think about the New York Helicopter Tour: 7-Minute Highlight Flight. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Was disappointed with a few things on this trip. The main one being we didn't really see the Statue of Liberty up close, as the tour picture suggests. Half way through the flight the pilot said, 'that's as close to the statue as we go'. None of the four people in the helicopter had even noticed the statue at this point. When we turned in our seats to look behind, we could see the statue in the far distance. I also felt that the organisation was a bit haphazard. The information provided tells you to call 48 hours before the flight to book a convenient time slot but when I called they didn't seem to know what I was talking about. Apparently the BadaBing always leaves at 4.30pm so booking a time was not an option. The staff were also lacking in any customer service skills. The pilot and ground crew in particular were rude and did nothing to ease our pre-flight nerves. Most disappointing was the fact that the pilot gave zero commentary so we didn't really know what we were looking at. I wouldn't recommend this particular company although the actual experience of being in a helicopter is highly recommended! I'm sure it is a great way to see this fab city with other operators.
Reviewed by: Anonymous, United Kingdom, June 2008
Very unprofessional staff. Not recommended.
Reviewed by: Jeenita A, United States of America, June 2008
It was a total DISASTER with the helicopter company. My girlfriend and I scheduled the flight at half four but waited TWO hours and were told the flight was cancelled!!! We had to either get refund or pay 100 more to upgrade to another tour WITHOUT any compensation. Since the tour is on our must-do list and we do not want to waste the 2 hours waiting, we chose to pay extra, but it totally killed the mood. The problem is the company is not regulated and there is no relevant authority for us to report to. Also, in the right corner of your ticket there are tiny words company reserves the right to terminate any tour without notice. It puts customer at very weak position and the company can do whatever it wants to.
Reviewed by: Lei T, United Kingdom, June 2008
