Read what other Viator.com travelers think about the Private Arrival Transfer: New York Airports to Brooklyn. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
After a long day of travel it was nice to know our transportation to the hotel was arranged. Our driver was very polite and drove carefully ,through rush hour traffic ,from Newark to our hotel in Brooklyn. I would use this service again.
The trip was fine, the driver was very friendly. Everything was handled very smooth. Great value for your money.
Even though my flight was late, the company was monitoring it and the schedule worked out fine. I could not believe how quickly that I was picked up then arrived at my destination. The driver was very courteous.
Nice service.respectful driver.safe.the only criticism! No direction at airport. Had to call to get help finding were to go. In 5 min we were picked up.
I had a very friendly driver. He was able to spot me at the airport. He drove me to the destination in Brooklyn and waited for one of my friends to come down from the apartment since it was night and he did not want to leave me alone. Was very happy with viator
I called to get picked up, it took a few minutes we went outside and could not find a driver. Once we found the driver he was a great person. He knew exactly where to go and took his time. He helped us understand the city before we started.
Overall very efficient service from JFK airport to Brooklyn. Car arrived quickly, was easily identified and the journey into town was comfortable. Overall, a very good experience and I would not hesitate to recommend your services.
travelers should be warned to call upon arrival. otherwise, excellent!
the only thing that wasn't good was having to ring the call center to tell them i had arrived despite already providing flight details. i had no US change after arriving from Australia and then i had to scrabble for more after the phone ate my coins...the driver was good- no complaints about him!
After we called to tell you we arrived, the driver was there in about 5 minutes. The driver was professional and polite. We arrived at the hotel without any problems.
It was fairly easy process of calling and waiting to be picked up. Our driver didn't speak much English except when asking for a tip. We had to help him navigate the area around our hotel using the gps on our phones. I would use again if necessary.
Driver was new and wqs unsure of his assignment, The dispatcher was calling him and said he did not register the pick up. I ended up talking to the dispatcher...I should not have done.
No problems at all. called the number on arrival and in about 10-12 minutes later the van arrived to collect us from the pick up area just outside the terminal. Took us straight to our apartment in Brooklyn.
Had a nice ride to the hotel; driver was there within a few minutes of my call which was a pleasant surprise.
limo arrived promptly after we deplaned and called,nice ride to Brooklyn driver was polite well mannered and
well groomed.nice ride to end a long travel day
Very good service. We were a party of five with five 50 pound suitcases and the corresponding carry-on items. The car vehicle assigned was the right size. The driver was corteous and knowledgeable of the route.
Initially a little confusing at the US end but all sorted in the end, friendly driver
The driver was a little late. The initial instructions that were given my husband and I when I first booked the transfer was to stay at the baggage area; I was told someone from the company would be there to greet us. We didn't see anyone with a plaque with our name so I called the number provided on my paper work that was to be presented to the driver. I was told the driver would be there shortly. My husband and I then moved our luggage outside of the terminal next to the curb. We had to wave down the driver to pick us up. Once inside the car, the driver was neiher friendly or unfriendly...just indifferent. The driver was on his phone talking to someone entire time he was driving. The inside of the car had a heavy cigarette smell.
The Bell Captain at the hotel arranged for a car to pick up my husband and I Saturday morning for a transfer to the Liberty Cruise Terminal. The driver that picked us up was Legends Services. The driver was friendly, and made us fell very comfortable.
Transfer to hotel in times square was a bit fraught, driver was very fast and waved all over the place (did not speak, bit grumpy) nearly dropped us off at wrong hotel., In comparison we used voucher to transfer back to airport. Was picked up in a minibus, driver was pleasant, helpful and courteous, pleasant journey to airport.