Great service and fantastic value the easiest airport transfer yet
Maria C USA
After a long day of travel it was nice to know our transportation to the hotel was arranged. Our driver was very polite and drove carefully ,through rush hour traffic ,from Newark to our hotel in Brooklyn. I would use this service again.
The trip was fine, the driver was very friendly. Everything was handled very smooth. Great value for your money.
Even though my flight was late, the company was monitoring it and the schedule worked out fine. I could not believe how quickly that I was picked up then arrived at my destination. The driver was very courteous.
Great pickup at airport did not have to wait long at all. Minivan had the latest safety devices and was obviously newer. My only complaint was the driver picking up his cellphone to look at it while driving.
They were on time and got us to the airport, he reminded us on the way and when we got to the airport that the tip was not included ! These guys must get stiffed on there tips because they are very worried about them. Many be the pay should be higher?
Nice service.respectful driver.safe.the only criticism! No direction at airport. Had to call to get help finding were to go. In 5 min we were picked up.
I had a very friendly driver. He was able to spot me at the airport. He drove me to the destination in Brooklyn and waited for one of my friends to come down from the apartment since it was night and he did not want to leave me alone. Was very happy with viator
I called to get picked up, it took a few minutes we went outside and could not find a driver. Once we found the driver he was a great person. He knew exactly where to go and took his time. He helped us understand the city before we started.
Overall very efficient service from JFK airport to Brooklyn. Car arrived quickly, was easily identified and the journey into town was comfortable. Overall, a very good experience and I would not hesitate to recommend your services.
travelers should be warned to call upon arrival. otherwise, excellent!
Kieran M Australia
the only thing that wasn't good was having to ring the call center to tell them i had arrived despite already providing flight details. i had no US change after arriving from Australia and then i had to scrabble for more after the phone ate my coins...the driver was good- no complaints about him!
After we called to tell you we arrived, the driver was there in about 5 minutes. The driver was professional and polite. We arrived at the hotel without any problems.
It was fairly easy process of calling and waiting to be picked up. Our driver didn't speak much English except when asking for a tip. We had to help him navigate the area around our hotel using the gps on our phones. I would use again if necessary.
Driver was new and wqs unsure of his assignment, The dispatcher was calling him and said he did not register the pick up. I ended up talking to the dispatcher...I should not have done.
No problems at all. called the number on arrival and in about 10-12 minutes later the van arrived to collect us from the pick up area just outside the terminal. Took us straight to our apartment in Brooklyn.
Had a nice ride to the hotel; driver was there within a few minutes of my call which was a pleasant surprise.