Pickup was actually early. Minivan new and equipped nicely to monitor all safety concerns. Price for four with luggage was excellent.
Driver arrived on time, was very helpful loading bags etc. Advised us during the trip why he was making changes during the trip eg traffic on bridges etc. Would certainly use again
The driver was very prompt and got me to the airport extremely quickly it was a holiday, so of course that helped, but still. He was friendly and helped with my bag. Also, everyone I talked to on the phone was helpful as well.
Maria C USA
We had to get to Newark from our Brooklyn hotel for a 6AM flight. When I called to confirm I asked if I could move up our prearranged pick up time.They did just that. Got us to the airport with plenty of time to spare. Would use this service again.,
Driver was waiting outside 10 minutes before departure time and trouble free service to JFK. Confirmed departure time by mobile 12 hours before pick up time. Straightforward procedure.
Nice guy, But I didn't know we had to pay for toll. I wanted a receipt for the money and tip. That didn't happen.
My flight was around 9am so I had an early morning. The driver arrived some minutes early and helped with my luggages. Since it's early he even dropped me at the DD to pick up breakfast and coffee. The car is a bit old but clean and comfortable. Nice, safe drive to airport. Definitely recommended.
The driver was on time and very polite, helped with our luggage and the drive was smooth and we arrived on time at the airport.
When I called for pick up they didn't have my reservation ! So this was upsetting since I had pre paid .
After about 45min we got it straightened out and some one picked us up.
I found it a bit rude to keep telling us that the tip wasn't excluded! We were going to tip him of course, but apparently many don't ! Over all was ok.
We had to phone several times to the company because they did not receive viator reservation and did not want to book our trip. We we finally took the car they wanted to charge us anadditional amount because viator fare was low. Theyinformed us that if we did not pay extra the chofer could leave us.