Read what other Viator.com travelers think about the Private Economy Arrival Transfer: New York Airports to Manhattan Hotels. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Very good transfer. Unfortunately after arrival at JFK we spent almost 2hrs waiting in a unorganised rabble that is the nightmare/bad joke calling itself Passport Control/Security. Although arriving later than anticipated this didn't prove a problem and after phoning for our transfer the driver arrived within 10 minutes. The car was modern, comfortable and clean. The driver was courteous if not the the most talkative, however he did get us to the hotel quickly and efficiently, so we certainly had no complaints. I had previously read reviews of this service bemoaning the requirement to pay tolls and gratuity, however this is explained on booking, repeated on the voucher and again explained by the driver - some people just like a moan!! We gladly paid the $7.50 toll and gratuity, which was well earned by the driver. This was our 5th trip to New York and our first time using this private transfer. I would definitely recommend this service and will use again. After a long trip and a long wait at security it was a pleasure to be met by our own driver and transported to our hotel in busy traffic in under 45minutes - superb!
Great service! On time, clean vans and friendly drivers! Highly recommend booking through Viator!
Great Service. Would definitely use again. Remember that the price you pay Viator does not include tolls which can be hefty in NYC.
On Time, lovely,clean car, polite and accomplished driver. What more could you ask for?
excellent, would recommend this car service to anyone travelling to nyc
On time, the driver that collected us from the airport was very knowledgeable, and spoke excellent English. An excellent driver, very polite.
On our return to the airport,the driver was very careful and polite. Unfortunately his English was not very good. The journey to the airport went without any talking, and when we approached the airport he aske us the way!!!!!!!
More homework needed as to try and have a driver that speaks English with English customers.
Arrived on time, excellent driver, great service. Would use again.
Driver was on time and travel was as direct as possible. Definitely will be using Viator again in the States and overseas.
Picked up on time, smooth ride, asked if we wanted to pay the toll and get to airport quicker or just go normal route.
We don't know his name but our driver was professional, knowledgeable and talented driver. Highly recommend this service. One thing we thought we would be met in the terminal perhaps it was in the fine print but a large print notice to go to the information desk and call the number would have been helpful, WE LOVED THE EXPERIENCE. JULLIE