They found me or I found them right away and they took me to an area to wait a little but not to long and the vehicle arrived and it took me straight to my destination so all went well.
transfer from airport to pier was efficient and staff friendly would do this again.
The Driver was early for pickup. He was very friendly and informative. Would recommend him for shuttle service.
Vil was a very good driver. The driver was there to pick us up at the baggage carousel. It couldn't have been better. Great experience.
Dennis D USA
Good way to travel to cruise terminal. I would use this service again!
Ross D Canada
Ryan(?) was excellent. One of the bags from SFO to EWR did not make the original connection and we had to wait an extra hour for it to arrive. He was very patient. He also took time to find the other half of our travel group that had come into the international gates. He then ran into several other delays, all of which he handled exceptionally well.
This was an extremely smooth and professional experience. Upon arrival at the airport there was a nicely dressed driver with our name on his placard. He waited with us to get our luggage and then pulled his new SUV up to the door and we were off. He also explained things as we drove and gave us a great narration as we proceeded to the cruise port. Upon arrival he was able to bypass the long line and took us right to the luggage drop off. He handled our luggage and we were off to the boat. A wonderful experience. Would highly recommend and we will use this worry free service again.
Someone was waiting for us when we got off the plane. Great car, great driver, great service. Highly recommend this service from LGA to the Bayonne cruiseport!
We were picked up as requested and taken to our destination on time. Service was excellent. Would use this service again
The driver was on time and transported us quickly to the ship. She was courteous and very professional.
I would definitely use this service agsin.
Our driver was very kind, and even gave us a a bit of a tour along the way to the Brooklyn pier. We were very glad to have chosen this route instead of taking a cab. Very relaxed.
The drivers were pleasant, on time, but they didn't want to keep both vehicles
together. When we arrived at the ship our party was separated and we
checked in at different times.
Driver was not waiting for us w/a sign w/our name on it - we had to call phone # - he was at the wrong terminal - he finally found us - took him over 1 hour to get us to the cruise terminal - he did not help w/our luggage. Let us out across the street from the cruise terminal (there were 3 ships in port that day so that was probably a good thing - but pulling luggage across the street was somewhat of a problem
I had booked a sedan to pick us up at the airport. When I called although I had the paid confirmation they said they could not find it and wanted me to pay again then try to get a refund. A gentleman that drives one of your vans came over to us and drove us in the van. He was very nice but first we had to drop someone off at a hotel. When we got to the cruise terminal he drop us off about a half block from where I luggage needed to be so we had to drag it to the drop off. I had paid for the sedan not a over crowed van that took us on an stop we didn't plan on.
Driver was not waiting for us. When we finally located him he said Viator provided him with the incorrect flight details. Also, he didn't drop us off at the right pier