Read what other Viator.com travelers think about the Private New York City Transfer: Cruise Port to Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We used Viator to book a car from the Pier where our ship landed to JFK. What a great idea. It was raining and the line for taxis was outrageous. Our lovely Lincoln arrived, right on time, courteous driver and easy trip (quick too) to JFK. Only way to go when sailing into NYC.
The trip to the airport was wonderful. The driver was friendly. His driving was very nice. Usually I am very afraid in NY traffic but he made me feel extremely safe.
Excellent service - representative met us at the cruise terminal and got us to our van quickly! Our driver was also outstanding!!! We got out of the terminal faster than the long line for cabs and the cruise ship transfer bus... Would highly recommend them!
The trip was great! Driver was very good. Knowledgable, dependable, on time and efficient. It was a pleasure doing business with Viator Tours.
Excellent service! Even came straight away when we needed an earlier pick up! 1st class service
Great Service....Highly recommend to use this service!!!! Great driver, great car, great service!!
The service that we received on June 28th was great. We arrived early at the Cruise Port and we contacted the provider and they arranged for an early pick up. The driver was great and experienced. We enjoyed are trip to LaGuardia and will use Viator again. This is not the first time we have used Viator as we have always had a good experience with them.
Driver was very nice and the ride was pleasant.
We were off the cruise ship sooner than expected so company sent a driver and we didn't wait long at all.
Bit of a delay getting off the cruise ship. Connected shortly after debarkation with the driver. The phone service to connect with the driver was very helpful due to the cruise delay. Driver very personable and helpful with luggage at LaGuardia airport. Great experience…thanks.
New York can be intimidating for first time tourists when you have no understanding of where you are when you get off a cruise ship in Manhattan. We called My Sedan and they stayed on line with me giving me directions to the limo. The car was clean the driver was polite and he got us to the airport on time. Wow another fabulous experience with Viator. Thanks so much.
We were picked up as requested and on time. I would definitely use this service again.
This was only a transfer from cruise port to airport. It was on time and the driver did a great job getting us to the airport.
Booked for the car service to pick us up at 12 from the port but we were sent off the ship earlier.With the help of a lovely port worker who called the car service for me we were able to be picked up earlier.They can't pick up on the port side so you have to cross the road to 48th street where the greeter meets you and the car follows in a few minutes.If you are going to the airport earlier than your flight like we did there is not much in the ways of shops on the landside, and you can only check in 5hrs before you fly which then gives you access to all the shops and food outlets airside. Great service very quick and smoothe.
very helpful,friendly and smart greeters and drivers with very nice cars that where clean and on time for pick ups,i would certainly use this service again
The car was spotless the driver curtious Arrived the time I requested would not hesitate to use again
Tour arrangements postponed by one day due to inclement weather. Tour organizers very accommodating. Inclusion of ferry journey past Ellis Island and Statue of Liberty a bonus.
After disembarking from our ship and passing thru customs our porter took us outside where people meet their drivers. We were early and had to wait for the other couple to join us but at exactly 10:00am our driver arrived. He was very courteous and put all our luggage in the vehicle for our trip to Newark Liberty Airport where we were to rent a car from Avis.Unfortunately the address given us was not in the GPS and not accustomed to renting cars we were unaware that we should proceed to rental returns to rent a car so we spent quite a while driving around before we learned we should proceed to rental returns to rent a car, which we had reserved.Our driver couldn't have been more helpful and understanding thru all of this. Sorry we didn't get his name but he should be commended.
Now that we have used VIATOR and see what type of service you provide you can be sure we will use you again,not just for a pickup but for all the other services you offer. Thank You.
Driver drove very fast! Felt a little concerned. He was running behind.
On our return to N.Y. from our cruise our transfer was relatively seamless and the driver helpful and efficient.
it was difficult to find the agent at the cruise terminal - w/my husband on the phone we were able to find her. We then had to wait while she found others - it was POURING rain in NY - she did direct us to wait out of the rain for a while - but had to walk across the street in rain to wait for the car to arrive (I realize there were 3 ships in port that day and there were thousands of people/but agent did not have a sign that said "GO LINK/etc"; therefore she was not easy to find. She did direct us to stand "up close to the building" so we would not get wet while waiting for the car to arrive (we thought the car was supposed to already be there waiting for us - not us waiting for the car)!! Finally car arrived - the agent (female-sorry we did not get her name) helped with getting the luggage into the trunk of the car - driver did not help. We were sorry that we did not have time to give her a gratituty. This driver talked on his cell phone entire way to the airport - however he did get us there in 1/2 hour and did help unload our luggage. Some of the problems finding the driver, etc. were just because the port terminal is not large enough to accommodate 3 ships at once - we will never cruise out of NY again. My main complaint is just not being able to find the driver when we arrived at LaGuardia and not readily being able to find the agent when we disembarded and having to cross the street in pouring rain to wait for the car.