Shuttle was ready when we arrived, had to call at 2 more terminals to pick up passengers, then we were on our way. Traffic was heavy on the interstate so the driver took an alternative route. A bit bumpy but got us to our hotel reasonably fast.
It was fab would book with you for transport again couldn't fault it thank you
Though delayed by a city wide demonstration, our drive got us to the airport in plenty of time to complete our trip-very good service
Driver arrived at the time promised and whisked us away to our flight, we got to see even more of New York on the way that we had not seen before. Highly recommended.
1st trip to NYC. Service was excellent - shuttle arrived as scheduled. Driver very courteous and helpful. Would use service again and recommend it to friends.
Arrived at hotel close to requested pick up time within 10min which is great for NYC traffic. The driver was really helpful, I accidentally said the wrong terminal for DL and he waited for me to check with the DL staff about the right terminal.
Picked up at the time we were told the driver came in to hotel to ask for us and other guest using the same transport we were the last pick up so it took less then an hour to JFK airport
Came out of immigration straight to information desk and we were picked up a maximum of 15 minutes later. Traffic bad but driver seemed to find lots of alternatives and got us to hotel quickly. I would say if you book through viator make sure you have the voucher printed and any other relevant paperwork -especially anything mentioning 'go airlink' as the provider as initially we were advised by the driver that the printed voucher was not enough and luckily I had printed off everything related to booking so had the additional piece of paper he wanted. Would use service again as very reasonable price to get from airport to city.
No problems at all. Driver was on time and courteous, helpful and friendly
The driver was courteous, knowledgable about the town, patiently waited for those running late or needing assistance. Recommend highly.
On Sunday, the traffic was more than decent. The shuttle came precisely as scheduled. We arrived at the airport in time, as planned.
Driver was polite. Shuttle was on time. We weren't as crushed in together on this shuttle.
Driver was prompt, courteous and navigated his way to the airport.
I was very satisfied!