Read what other Viator.com travelers think about the Shared Departure Transfer: Hotel to New York City Airports. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Went off without a hitch. Took about 40 minutes to get from JFK to the marriot marquis. Van was clean and air conditioned.
We had a pick up at 0300 hours so expected a steady drive to JFK. As usual in NYC the pick up was late and then we did a big trawl around to fill the van up. We also detoured to La Guardia en route. Its always, give yourselves plenty of time to take into account the traffic, pick ups and visits to several terminals
This went very smoothly as when the driver brought us to the hotel she told us to have the front desk call the night before for pick up. That was done and it went well. The vans are semi-clean and the driver courteous.
Used the transfer from and to the Airport as there were 4 of us and 4 suitcases, we felt that we would not have all fitted into one cab. Easy to find the Ground Transportation Centre at the Airport and waiting time was only 15 mins. The hotel rang to arrange transport back to the Airport which arrived exactly on time. All in all a smooth and easy process which worked out well.
We got very good help so it going fast when we had got our luggage. Dont be afraid of askung, the peoole we met was so kind and helpfull.
Upon our return to the Airport, when the Driver got to the toll booth his pass had "low funds" not sure why this happened. He tried to use his cell phone to call to the office and the officer at the booth berated him
and threatened to give him a ticket --even after he was explaining -- We felt very bad for him.
This is something that you should look into to make sure Drivers are not ever put in this situation.
Overall service was great and we would definitely be using your services in any part of the world that you operate.
On time pickups with polite staff and comfortable vehicles. Saves the stress of dragging a suitcase on and off trains, the subway and taxie's.