Read what other Viator.com travelers think about the Shared Departure Transfer: Hotel to New York City Airports. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
On a negative, it was quite confusing where to go at the airport to meet up with the transport even after phoning the company.
A big positive was the driver who was quite entertaining once we got to talking and gave us a running commentary about the city on the long trip (due to traffic) from the airport.
Driver was right on time, explained right away that we had one more stop close by, and then would head off to the airport. Knowing that information can give the passenger a more relaxed experience. Very reliable and courteous.
Brilliant we got our airport wrong and we phoned viator and they picked us up from Newark instead of JFK without any problems would use the shared transport again as we saved a fortune .
The driver was kind, knowledgeable and patient -- despite the Manhattan traffic. Made it to the airport, with my 15 year old, safe and sound. Would highly recommend this for those who need ground transportation, and especially carrying suitcases, and souvenirs. Thanks!!
Everything went very smooth. Van was on time and easy to arrange over the phone for hotel pickup. Only small draw back is they decide the pick up time according to your flight number...we got to the airport 2 hours early....not a bad thing...better to be early then late.
I was extremely impressed by the driver arriving the exact minute that they had said he would arrive, and they pick you up well enough in advance that we arrive at the airport 3 hours before our plane was supposed to leave.
Quick, efficient and very friendly driver - Would highly recommend as made getting to our Hotel from the Airport so very easy and stress free