Read what other Viator.com travelers think about the Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We were all waiting at the Empire State building at 7.30 when our guide Heidi turned up. She was brilliant and very personable and informative. She tried to connect with everyone before the tour started which was nice. As we got to the observatory as the first priority booking, Heidi got us all into the best positions for photos and started taking everyones cameras to get the best shots of each of us. She did this throughout the day at all of the venues, which was lovely. She had many stories to tell and kept us all amused. The Intrepid and space museum was superb and the size of everything was stunning. To be under a space shuttle was the stuff of dreams. The ferry trips then took us to the 9/11 memorial where Heidi gave us her personal experiences of helping on the day and in the aftermath. This made the site much more human and poor Heidi was tearful at the end. That was the end for us and we then got the next ferry over to the Statue of Liberty for photo opportunities. A superb tour and if you are lucky enough to get Heidi as your guide ,you are in for a treat. Just don't tell her that you use Starbucks or Macdonalds !!!
Paul and Gaynor. England
Highly recommend the tour! Heide our tour guide is excellent!
Julio and Mimi were just amazing. We arrived on thanksgiving and were invited to their meal! Their house became our house for the week. Yet they don't get in your way. I personally want to thank them and would love to visit again. The home is top notch quality, nicely decorated and clean thanks !!
Excellent. We could never have seen what we did in one day without the tour. Jim our guide was knowledgeable and friendly. I would highly recommend this tour to others.
Absolutely loved this tour. We had cold weather but beautiful blue skies so the views were amazing. It was Debbie the tour guide who made the tour special though. She was so informative with a wonderful warm and bubbly personality. Would recommend this to anyone who wants a flavour of a NY.
Fantastic way to see loads of the City in one day! The tour guide Kernan was brilliant and very knowledgeable. First entry to the Empire State Building was good because the line soon began to grow! We then hopped on a double decker bus and headed across the city towards the Intrepid which, if you are interested in war history, is a must see as well as the submarine and space shuttle. Next was a trip on the water taxi down the Hudson river towards the south end of the city to walk around Wall St towards the 9/11 memorial site. Here I recommend upgrading to the museum entry because it's something everyone should see. This allows for a two day water taxi pass which comes in handy if you plan to visit Brooklyn or spend another day exploring the south end of the city. Overall a fantastic tour!
An absolute must! A fantastic and very informative tour. We had a great tour guide, Heidi, who made a brilliant tour even better with her knowledge, humour and friendliness. Had thought about booking individual trips online myself but so glad I took the Viator option.
excellent trip. very helpful and knowledgable guide. It was great to get at the front of the queues and skip the line. saved lots of time! NYC is amazing.
we were met by "jim" our tour guide, what can I say he made new York come alive. his knowledge of the city was excellent and his jokes made me and my husband laugh throughout the day. the views from the empire state building are a must, the intrepid was fantastic. the water taxi with Patrick was just as informative as Jim. this tour is a must for seeing some of the great sights of new York and we will definitely be doing this trip again when we return to new York.
Heidi was lovely, amazing tour and well worth the money! Thank you
This tour was well organized!! The guide was very knowledgable , friendly, and appeared compassionate about her job and New York......This tour was well beyond our expectations!! Will and have told friends and family about the well run business that Viator has. Will use this agency again
This was a great tour, Jim our Water Taxi Guide was informative and funny. The only thing that let it down for me was the speed, you need to keep up with your guide, so if you have walking issues, you might struggle.
Excellent Value. Heidi Our guide was passionate. informative and funny. a Proud New Yorker who brought the love for her city out in her tour. all the venue operators seemed to know her and gave us the midas touch and VIP access across the board. being first on top of the ESB. was magic.