Insider's Guide to New York City

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Marilyn D

5 star rating: Highly Recommended
May 2016

Enjoyed every minute of it.

Elena Carmen B Canada

5 star rating: Highly Recommended
May 2016

The tour was really good, Heidi is a very friendly and knowledgeable person with good sense of humor. She made our day a special one. Thank you Heidi !

Murray H

5 star rating: Highly Recommended
May 2016

Worth every penny and more! Heidi gave a wonderful and humorous tour of some of New York's most famous sites. We learned much on her tour, and she was extremely well versed and able to answer all our questions with very intelligent answers. If it's possible, ask for Heidi. She'll make your 5 hour tour one of the best New York has to offer. We strongly recommend Viator!

kehresman

5 star rating: Highly Recommended
May 2016

I'm usually not one for tours, however with the limited time frame we had, I thought I'd give it a try. What a GREAT decision! Debbie was wonderful! She was fun, informative and very passionate about her city. I would definitely recommend this tour. We were a family of 5 with 3 teenage girls, they loved it just as much as my husband and I. Thank you Viator, and thank you Debbie for such a memorable experience.

martinsell

5 star rating: Highly Recommended
May 2016

An early morning start but wow what a day!
Interesting information provided by our tour guides all day.
First visitors up the Empire State Building - a beautiful iconic building and wow what amazing views. There followed an open top bus ride to the Intrepid Museum where again we were the first visitors - this time into the Growler guided missile submarine. Then a walk round the aircraft carrier before entering the Space Shuttle Pavillion - oh and there's a Concorde there as well.
A trip on the Water Taxi took us to Battery Park where we visited the 911 Memorial - a very special place.
We were then free to ride on the Water Taxi for the rest of the day thus seeing the Brooklyn Bridge, Governors Island, the Statue of Liberty and Ellis Island.
A tiring but great day. Thoroughly recommended.

Dennis W

5 star rating: Highly Recommended
May 2016

Could not recommend the tour anymore, even if I wanted to. Our guide, Heidi, was just brilliant to be around and we had the best craic aka FUN and whilst it starts nice and early, the day does not feel long at all. You get to see so much of NYC and its great for getting your bearings around midtown, downtown, uptown. A personal highlight was the Intrepid, being a plane buff. I would definately recommend the museum entrance ad on. The tour ends at the memorial so you are there anyways, plus the museum is just done so brilliant, its informative but very respective of the many lives lost. Plus the water taxi ticket is then valid for two days, which meant we used it the next day to go by Lady Liberty and to get around between midtown and downtown. All in all, best tour i have attended in a while!

Sharon R

5 star rating: Highly Recommended
May 2016

a wonderful experience. Debby gave us a passionate and very knowledgeable presentation. We enjoyed her and the tour thoroughly and wouldn't hesitate to recommend Viator to our friends.

Samantha C

5 star rating: Highly Recommended
May 2016

Everything about this tour was fantastic and it was one of the best tours we've ever done. Our tour guide Heidi really brought everything to life with little stories and information. Intrepid was amazing, well worth the tour on it's own.
It is a long tour with lots of walking but manageable, I went with my Dad who is in his mid 60's and he coped OK with it all.
Massive thank you to Heidi who really elevated this tour to the next level.

linda

5 star rating: Highly Recommended
May 2016

Our tour guide Debbie was fantastic. She was friendly, helpful, funny and extremely well informed. Unfortunately our view from the top of the Empire State Bldg. was non-existent because of weather, but Debbie came through with her IPad and many pictures. When our tour was over we felt we learned a great deal about the NY experience during and after 9/11. The Memorial pools and the museum were particularly difficult but so necessary to see. I would highly recommend this tour and especially our guide Debbie. She made us feel like old friends.

Kyri M

5 star rating: Highly Recommended
May 2016

Debbie was an amazing tour guide. Thank you!

Kirsten G

5 star rating: Highly Recommended
May 2016

A well designed tour to be able to see many key sites in NYC in one day, or two with the extra day on the Water Taxi. The tour was very well done because of the design and with your guide you get to skip ahead in line, so your not wasting time in line or figuring out how to get from one site to the next in NYC. Our guide, Heide, was extremely enthusiastic and knowledgeable and answered any and all questions and simply wanted to make certain we all had the best possible experience and left the tour being well informed about NYC.

Bec N

5 star rating: Highly Recommended
May 2016

Debbie from Water Taxi was amazing, she had so much information and was so friendly. Debbie shared personal stories about her time in New York and what she was doing on 9/11, it really was a nice touch. We would suggest this tour to any of our friends travelling to New York

Emanuel T

5 star rating: Highly Recommended
May 2016

Jim our tour guide was excellent and strongly recommend this tour for anyone visiting the Big Apple. Been to New York prior to the 9/11 episode and was deeply moved by the account of the castrophe and unnecessary carnage and waste of human life this brought home. I admire the spirit and determination of the American people to move on post 9/11.

Susan J United Kingdom

5 star rating: Highly Recommended
May 2016

Loved this tour! Our guide was the amazing Heidi who was not only extremely knowledgeable but was one of the most friendly and entertaining people we encountered on our whole trip! The whole day was great fun and we couldn't have asked for more!

Caron T

5 star rating: Highly Recommended
May 2016

Great taster tour of some areas we may not have seen - our guide Jim was fantastic and made it so interesting with all his facts. The Empire State Builidng and Intrepid parts did feel rushed but we had a lot to pack in. Our highlight was seeing Ground Zero and the Water Taxi round trip was excellent with great views of the Statue of Liberty!

Susan J

5 star rating: Highly Recommended
May 2016

Our tour guide Heidi who is a native New Yorker made this tour with her wealth of experience and knowledge. We booked the 9/11 museum and 2 day hop on/off ferry which was well worth the extra money as otherwise would have been too much to see in a day and took our time in the second day going around all the ferry stops and seeing the attractions. Even the ferry had a really excellent tour guide Patrick who was amazing. 9/11 museum may be too upsetting for some people and you may find the experience understandably very emotional. Really excellent tour and I would definately highly recommend. They even put on free buses from the main ferry stop to take you back to where you want to go. Excellent !

Melinda B

5 star rating: Highly Recommended
April 2016

The stars were aligned and we were lucky enough to have Debbie as our tour guide. She is knowledgeable, personable, and passionate about NYC. She's more than a tour guide, she's an ambassador! We couldn't have wished for anything more, and we'd book again in a heartbeat.

Melinda B

5 star rating: Highly Recommended
April 2016

The stars were aligned and we were lucky enough to have Debbie as our tour guide. She is knowledgeable, personable, and passionate about NYC. She's more than a tour guide, she's an ambassador! We couldn't have wished for anything more, and we'd book again in a heartbeat.

Melinda B

5 star rating: Highly Recommended
April 2016

The stars were aligned and we were lucky enough to have Debbie as our tour guide. She is knowledgeable, personable, and passionate about NYC. She's more than a tour guide, she's an ambassador! We couldn't have wished for anything more, and we'd book again in a heartbeat.

Jasmose

5 star rating: Highly Recommended
April 2016

Very good

Jasmose

5 star rating: Highly Recommended
April 2016

Well organised trip with a knowledgeable guide who explained things in great detail. Enjoyed the visit immensely and the time spent at Ground Zero was most moving. thanks for all the 'jump the queue options' most helpful on a cold April day in NY.

Ivan T

5 star rating: Highly Recommended
April 2016

interesting history and awesome views over the city

Lesley P

5 star rating: Highly Recommended
April 2016

What a perfectly fantastic day! Met by a very entertaining guide, Jim, who was well organised and funny! Full on but the early start is worth it when there are only about 20 of you going up the Empire State Building, the weather helped, it was beautifully sunny, views fantastic. Next to the Endeavour and a trip into a submarine...would have missed this if I had not been on the trip. Onto 9/11 Memorial by water taxis where Jim left us.We made our own way back via Statue of Liberty on the return water taxis and then a free bus Uptown. Absolutely great value for money!!! A must for first time visitors like us.

John W

5 star rating: Highly Recommended
April 2016

A comprehensive and interesting tour of the most famous New York landmarks. Jim was a knowledgeable and interesting guide, even with the jokes! He made the history come alive. The time flew by and we thoroughly enjoyed the day. Would certainly recommend.

Ira Rees H

5 star rating: Highly Recommended
April 2016

Loved the tour, beat every que we came across and Jim was great and knew everyone. 9/11 is a must for any trip to New York, very sobering amidst all the glitter.

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