Read what other Viator.com travelers think about the Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I'd recommend this activity to anyone who likes to walk bit. Not too much but there is some walking involved. What made it good was the guide. I've forgotten her name now (sadly) but she was very amusing and full of local information about New York City - she was from Brooklyn and when she left us at the Memorial, I felt that my booking it from Sydney was worthwhile. A good one.
Would highly recommend this tour, one of the best days we had. Our tour guide Heidi was the best, she was so passionate about the city and clearly loved her job , we learnt and saw so much , it's a busy few hours with quite abit of walking but well worth it, will certainly book another tour when we return , hopefully soon.
Excellent tour. Our tour guide Heidi was fantastic.
we had the add on tour tickets for the 9/11 museum. be prepared for long queues if you add this on to this tour ours would have been an hour or so but our line was let in early by mistake. would be nice if you could get VIP entry to this addon or warned when booking that there could be long delays.
saying that I would and will book another tour with Viator on my return to the Big apple.
Please give Heidi a big pat on the back for being such a great guide.
this is a great tour, we had Jim as our guide, he knew his stuff and was funny with it would recommend this trip
The tour was well structured and the tour guide Heidi was more than helpful. All the information delivered during the tour was factual and was very interesting .
A really great day out! Unfortunately due to the weather we couldn't go up the Empire State Building. However we got to keep out tickets and go the following morning which was amazing. The rest of the tour was great, Debbie made it really fun and gave us a good insight into New York. Recommended!
Heidi Zsa Zsa Benedikt, our guide was wonderful. We had a good weather day and it was well worth our time to see the highlights of New York this way. If the water taxi had driven by the Statue of Liberty it would have been perfect!! Thank you!
What an excellent tour! Heidi's enthusiasm was infectious and we were swept along with her passion, love and knowledge of New York. We loved all aspects of the day, and the special time taken to direct us to the best vantage spots and photographic opportunities. Highly recommend New York VIP!
Brilliant tour....the early start was well worth it... Marvellous guide...
We enjoyed the trip and Heidi, our guide, is awesome!!! Worth every penny we paid.
Our tour guide, Debbie, was passionate, funny and fabulous. Her emotional insights into 9/11 Memorial made a real difference.
This was a fantastic day and great value. Our tour guide Heidi was very patient and stayed with us throughout the entire trip - very knowledgeable and went above and beyond with her attention to detail. Gave us some good tips on other things to see also. As we had extended the tour to include the 9/11 museum we got to use the NY Water Taxi tickets on the following day also - we used these to get back down to Battery Park to see Liberty Island and Ellis Island the following day, then over to Brooklyn, so we got two trips out them - very very good value.
We were all waiting at the Empire State building at 7.30 when our guide Heidi turned up. She was brilliant and very personable and informative. She tried to connect with everyone before the tour started which was nice. As we got to the observatory as the first priority booking, Heidi got us all into the best positions for photos and started taking everyones cameras to get the best shots of each of us. She did this throughout the day at all of the venues, which was lovely. She had many stories to tell and kept us all amused. The Intrepid and space museum was superb and the size of everything was stunning. To be under a space shuttle was the stuff of dreams. The ferry trips then took us to the 9/11 memorial where Heidi gave us her personal experiences of helping on the day and in the aftermath. This made the site much more human and poor Heidi was tearful at the end. That was the end for us and we then got the next ferry over to the Statue of Liberty for photo opportunities. A superb tour and if you are lucky enough to get Heidi as your guide ,you are in for a treat. Just don't tell her that you use Starbucks or Macdonalds !!!
Paul and Gaynor. England
Highly recommend the tour! Heide our tour guide is excellent!
Julio and Mimi were just amazing. We arrived on thanksgiving and were invited to their meal! Their house became our house for the week. Yet they don't get in your way. I personally want to thank them and would love to visit again. The home is top notch quality, nicely decorated and clean thanks !!
Excellent. We could never have seen what we did in one day without the tour. Jim our guide was knowledgeable and friendly. I would highly recommend this tour to others.
Absolutely loved this tour. We had cold weather but beautiful blue skies so the views were amazing. It was Debbie the tour guide who made the tour special though. She was so informative with a wonderful warm and bubbly personality. Would recommend this to anyone who wants a flavour of a NY.
Fantastic way to see loads of the City in one day! The tour guide Kernan was brilliant and very knowledgeable. First entry to the Empire State Building was good because the line soon began to grow! We then hopped on a double decker bus and headed across the city towards the Intrepid which, if you are interested in war history, is a must see as well as the submarine and space shuttle. Next was a trip on the water taxi down the Hudson river towards the south end of the city to walk around Wall St towards the 9/11 memorial site. Here I recommend upgrading to the museum entry because it's something everyone should see. This allows for a two day water taxi pass which comes in handy if you plan to visit Brooklyn or spend another day exploring the south end of the city. Overall a fantastic tour!
An absolute must! A fantastic and very informative tour. We had a great tour guide, Heidi, who made a brilliant tour even better with her knowledge, humour and friendliness. Had thought about booking individual trips online myself but so glad I took the Viator option.
excellent trip. very helpful and knowledgable guide. It was great to get at the front of the queues and skip the line. saved lots of time! NYC is amazing.
we were met by "jim" our tour guide, what can I say he made new York come alive. his knowledge of the city was excellent and his jokes made me and my husband laugh throughout the day. the views from the empire state building are a must, the intrepid was fantastic. the water taxi with Patrick was just as informative as Jim. this tour is a must for seeing some of the great sights of new York and we will definitely be doing this trip again when we return to new York.