4.5 star rating: Recommended 622 Reviews

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  • Location: New York City, New York
  • Duration:  1.5 hours for the tour; allow 2-4 hours for the 9/11 Museum if option is selected

Read what other Viator.com travelers think about the 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
March 2015

The tour guide was very informative,the whole tour was very moving from start to finish,the museum was well worth a visit.

5 star rating: Highly Recommended
March 2015

In spite of the very cold weather this was a great tour! Our tour guide Tony was very knowledgable and gave great insight into this horrible day. The memorial itself is a wonderful tribute to those people who lost their lives that day. It is a very emotional tour. The museum is well worth seeing. The destruction is unbelievable. It is sad to see the room with all the pictures of the victims - most of them so young. It is important though they are remembered rather than those who did this terrible thing. Certainly worth seeing if you head to New York City. Going on the tour is worth the money as you can learn first hand what that unforgettable day was like for so many.

5 star rating: Highly Recommended
March 2015

Superb tour guide and the whole day including the museum was although sad to hear an amazing day !!

5 star rating: Highly Recommended
March 2015

Excellent trip highly recommend - our guide had first hand knowledge of the 9\11 events which brought a great insight to what happened that day but also he was very knowledgeable about New York and the area around the memorial - great 2 hours

5 star rating: Highly Recommended
March 2015

We had a great time. Our tour guide, Tom, was wonderful! He was very knowledgeable about the area and the history. He was also very energetic and fun. Overall, it was a great experience. Thank you.

5 star rating: Highly Recommended
March 2015

Unfortunately, the biggest negative about this days experience involved the variable no one can control - the weather. Still, the walking tour is worth the cost and a good lead-in to the museum itself...

5 star rating: Highly Recommended
March 2015

Really insightful and interesting tour! Gerard was our guide and he was 5* fantastic!

5 star rating: Highly Recommended
March 2015

This was absolutely amazing and to hear from our guide her experience of that fateful day will be long remembered by my wife and I. A very emotional visit and a highlight of our trip from Scotland. To see how far the area has come in these few short years was very heart warming and to visualise how it will look in the future - stunning.

5 star rating: Highly Recommended
March 2015

it was a rainy day but the tour guide was great
thanks

5 star rating: Highly Recommended
March 2015

this tour around Ground Zero and the 9/11 Memorial was very interesting, we got a lot of information by a a great guide. it was a very moving experience.

5 star rating: Highly Recommended
March 2015

Robert Maass was our guide, and he was excellent. He relayed his personal experiences of 9-11 to the group, and we appreciated our ultimate tour of the museum all the more. Definitely take this tour before the museum; it so enriches the experience. Kudos to Robert, too, for being so considerate of everyone in the group. Some of us moved slower than others, some got a little chilly -- at all times, he was paying attention to every member of our small group so he could address individual concerns. He's a very real and warm man who did a magnificent job on our tour. And bonus: tour groups go in a special entrance that will really save you time!

5 star rating: Highly Recommended
March 2015

This tour was amazing!

5 star rating: Highly Recommended
March 2015

Great informative tour guide

5 star rating: Highly Recommended
March 2015

We had a really interesting tour guide--who had actually been in NYC on 9/11 and his first hand recount made it all so real and vivid. I spent 3 and a half hours in the museum before I even looked at my watch--it was as though time was suspended. Very very moving and interesting --would recommend it to anyone

5 star rating: Highly Recommended
March 2015

Tony was animated and wonderful, I cannot recommend him highly enough. It is because of my experience with Viator that we shall book tours in Rio de Janero and Barcelona.

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Tour code: 5250GROUNDZERO

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