Excellent tour from the word go. The rep Robert (Cap'n Rob) was superb. He's funny, knowledgeable and very informative. There's never a dull moment and the Cap'n kept everyone upbeat and clued in all the time. Would highly recommend this tour to anyone coming to the islands.
Captain rob was on point, it's like he owned the company. He is always researching ways to make his tour better. Captain rob is what all of driver should be if their not. Great job captain rob
This one was absolutely fantastic. The tour guide (Sharon) was very knowledgeable and kept the day interesting.
We had a clear sunny day and was able to take in the beautiful surroundings.
Doing a day trip means that it was a very long day, so be prepared.
Outstanding experience. The logistics all worked as advertised, and the tour itself was amazing. Our guide Robert (aka Capt. Rob) was simply the best. He was a botanist, a vulcanologist and and expert on all things about the island of Hawai'i. His narrative was so informative, and his demeanor was so pleasant and accessible, that it was truly a pleasure to be on an organized guided tour with him - something we usually avoid as a rule. The guides for this trip rotate, so I can assure you that it is worth finding out when Capt. Rob is going to do the trip (if possible) and book the day he is the lead.
Wonderful, memorable trip!
I would like more stars to rate this experience properly!!!.................
Darren S Australia
Excellent tour. A once in a lifetime event. I was glad that we did the tour.
Guide/driver was awesome, informative and funny
Dont fly "Go" unless you dont mind delays
this is a must see if you are interested in volcanos. One more item to tick off my bucket list. Thank you Viator 1
It was a long day but what an incredible day, so many wonderful sites. I was concerned about how the airport would work but the Viator staff made it easy and stress free. Our guide was the best of the best although he could provide a little less about his personal home cost but overall it was well done.
We would recommend this excursion, naturally being in the Volcanoes National Park was the highlight of the trip and the pictures far exceeded what we expected. Very very cool!!
The Big Island tour of the volcanoes was the unexpected highlight of my recent trip to Hawaii. We started off bumpy. I purposely booked the Hawaiian Air ticket which costs more but even so, unexpected mechanical problems caused us to switch aircrafts and we were delayed in getting to Hilo on the Big Island by about an hour. We were picked up by Polynesian Adventures right away at the airport and our day began!
Our tour guide, Jane, was fantastic. Our tour group was small, less than 10 of us all together. She tailored the day to what we wanted to do and see and the pace of all our stops seemed just perfect. She let us know exactly where we were going and why we were making our stops in that order. She made it so that we would be able to squeeze in time to see the light from the lava in the caldera at twilight. We had a jam packed day but it was all worth it. You will have to wake up before dawn and you will get back to your hotel at 9 or 10pm but it will be an experience you'll always remember. I highly recommend this tour to anyone who has never seen the volcanoes in Hawaii.
It was a great tour! Our guide Leroy was very knowlegable and made the trip enjoyable! I would def recommend to anyone!
Loved this tour! Sharon our tour guide has a GREAT knowledge of Hilo. Loved seeing nature as its best.
Our driver/guide was Keao. We all had a great time on this tour, what with his knowledge and experience as a local resident. He knew more than he could tell us in that short time, and kept us entertained with singing and movie making background. He had a laid back sense of humor and some of his jokes took on a local flavor, for example, some ladies on the bus had kept on giving him nuts. Finally they had been questioned why. They explained they were too hard to chew, but had sucked off the chocolate first. Another was about the girls calling out of the windows: "More men, more men" after the missionaries had been sent out. Then also, "Bring 'em young, bring 'em young". It struck me as funny, with all due respect.
We all took away many great memories and information about the island, such as too size, population, a bit of history, sports, building codes, prices, water problems, etc. Great learning curve.
An excellent tour. Pick up at hotel was prompt (if very early in the morning) and everything was explained upon arrival at the airport on how the day would proceed. Time at each stoop was good and we had plenty of time to view, walk and learn about the Volcanoes National Park. A long day but well worth it, both in terms of time and money. Hawaiian Air transfer was a lot quicker than the cheaper GO option when returning. Would recommend this tour.
it was raining that day and but the sun peeped out at the right time giving us such a good experience of the volcanos, the lava tunnel, the rain forests etc. The tour bus driver, Captain Rob was very knowledgeable and kept us informed along the way...no hard sell here and I like it that way. Also be prepared to walk in mud etc so follow instructions on proper clothes and shoes. The flight connecting us to Big Hawai'i were on time and efficient. Slept like a baby on the way back home! I'll do it again with Viator on our next trip to Hawaii!!!
It was a great trip. The tour person was very informative and knowledgeable of Big Island.
It's fine, the driver pretty good give explanation about the history and the way she drove good as well. She gave a time for us to take a picture pass some lava, and or view. Thanks Sharon.