it was raining that day and but the sun peeped out at the right time giving us such a good experience of the volcanos, the lava tunnel, the rain forests etc. The tour bus driver, Captain Rob was very knowledgeable and kept us informed along the way...no hard sell here and I like it that way. Also be prepared to walk in mud etc so follow instructions on proper clothes and shoes. The flight connecting us to Big Hawai'i were on time and efficient. Slept like a baby on the way back home! I'll do it again with Viator on our next trip to Hawaii!!!
It was a great trip. The tour person was very informative and knowledgeable of Big Island.
It's fine, the driver pretty good give explanation about the history and the way she drove good as well. She gave a time for us to take a picture pass some lava, and or view. Thanks Sharon.
We had a great time and the guide was extremely informative and helpful. I would recomend to others.
We loved it, we got soo much info of the island and its volcanoes activity and some fantastic pictures.
Terry and I enjoyed every minute of our trip! Leroy was knowledgeable, funny, and entertaining. It is apparent that he loves the big island of Hawaii and is anxious to share his passion for it with others. It was a day that we will never forget! Thanks for the fantastic tour!
It was an amazing tour. Our tour guide was fantastic and kept us entertained throughout the day. We had our two teenage children with us who enjoyed the black sand beach tour, the waterfall and the macadamia nut tour however were asleep on the bus by the time we arrived at the Orchid Farm. We left them on the bus whilst we toured the Orchids. After lunch and once we started the Volcano National Park tour we were all blown away by what we saw it was amazing and so interesting. That was definitely the highlight of the tour for all of us. The only negative was that our flight back to Honolulu did not leave to approx. 8.20 pm that same day, however we had to drop others on the same tour back to the airport at 5.30pm so really the tour was over by then. Our tour guide was kind enough to drop those who had the later flight into the main street and she recommended places where were could have some dinner. In that time she dropped the early flight guests off at the airport and then returned to collect us. We still had a couple of hours wait at the airport which maybe could have been avoided if we had an earlier flight. All that aside it was an amazing day, my husband, teenagers and I were so glad that we did this tour and I would highly recommend it to anyone. Well worth the memories.
Our day started off cloudy but the weather improved before lunch. Our guide was very informative in a casual way. She kept an eye on everyone and was friendly and helpful. The places we visited were good and we had ample time to see everything and take lots of pictures.Lunch was ok but my husband said his hamburger tasted funny and he became ill about an hour after. Another lady said her salad had an insect in it. The Macadamia farm and the Orchid farm were wonderful. Our guide spent plenty of time in the lava fields. On the way home she told island ghost stories which we all enjoyed. Tho on the pricey side it was well worth it.
OMG,you are good,Sharon is Wonderfull.Like to go at night on Helecopter!Jan 2014
The tour brings you to see many places you never able to find from google. For the price includes tickets and ground transportation is very economic. Recommend this tour for anyone likes to explore Big Island.
We had a fantastic day during this tour. Our tour leader was "Leroy" and he was very knowledgable, friendly and made the day very enjoyable. It's a very long day meeting the bus at 5am and not getting back to Honolulu until about 9.00pm the same evening. The only thing I could pick would be that we had to wait two hours at the airport for our flight back to Honolulu when there were two earlier flights which meant that we could have left earlier. There is quite a lot of getting on and off the bus and walking so if you have a disability or are elderly this may not be for you.
The tour was excellent. The guide was very knowledgeable and entertaining. Transport was good and we were left feeling happy.
We had a wonderful experience and tour was well organized and on time.
Great trip and certainly worth doing. Just be aware of that if you want to take sunscreen in a normal size bottle, that you have to pay to check in a bag when you fly to the Big island. We had a great guide on the island and all the volcanic formations are outstanding. The lava tube, steam vents etc. are really interesting and you are given plenty of time to see everything and walk on the old lava flows. Even though it was a long day it wasn't too tiring, highly recommended.
Well worth waking up early and picking the Hawaiin airline option.
Fabulous - worth every cent - a long day, but just amazing - highlight of my trip. The only disappoint was that there were no "tacky" Volcano souveniers to be purchased!!!
It was a really long day, but totally worth the day trip to the Big Island. It made me want more adventure though! A couple of stops were so beautiful or made me want to venture deeper, but were too short of a stay. I guess I will have to make another vacation for the Big Island to hike the volcano and hang out at Black Sand Beach longer.
Also, I don't know if it's just me wanting to know the plan, but I felt out of the loop from the pick-up at the hotel, to the airport heading to the Big Island. We waited for the bus to pick us up at 5 am, so we were out there at 4:50am, but that's when the bus STARTED pick-ups. We were the last to be picked up.. Then after going through security at the airport, I felt lost on where we were heading. I would've felt comfortable having a guide because I was nervous that we'd miss the plane.
Tip: Bring a jacket! It rained on and off the entire day (September).
Tip: Eating at Mauna Loa Macadamia Nut Factory is cheaper than the restaurant they take you before the volcanoes. The restaurant wasn't too bad though, just a little expensive.
In the end, I would recommend this tour because we did A LOT in one day! I would totally look for another tour like this for future vacations.
Very well organised from the time we got picked up from our hotel and dropped off again. Well worth doing this tour . Our tour guide was very informative.
We were tossing up whether to pay the big bucks and do this or not, but wow.. so glad we did.
Definitely a highlight. The tour was wonderful. Our guide Sharon was just awesome, and so patient with us and was so knowledgable about the island and the culture and how the volcanoes worked. Fantastic day.
Excellent! Would recommend it to anyone. Well organized and an excellent driver/guide.
Nicola A USA
We were not staying at a hotel so drove to the airport ourselves, but one of the guides had already checked us in and made sure we got our boarding passes. On the big island we were met by our guide, James, and the tour bus. It is a very busy day, but you see a lot! The macademia nut factory and orchid center are enjoyable. The guide was very knowledgable about the island as a whole and all the places we visited. We did not go to the Volcano House as it was closed due to the sulfur emissions. There was no lava flow accessible to us since we were informed you can only see it by helicopter so don't have high expectations on that front. Lunch was at the lava cafe, which was pretty good. It was a bit rainy so the tour finished early, since we did not stay in some places too long (by choice), so James took us to a local mall for dinner before our flight, which was considerate. If you want to get an idea of the big island and hit all the highlights this is the tour to pick.