15 reviews of Orlando Airport Departure Transfer
Read what other Viator.com travelers think about the Orlando Airport Departure Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
excellent
It was on schedule..
How well organised at getting you to your hotel. Their professionalism takes all the stress out of navigating a foreign airport. The staff are very obliging and punctual. Highly recommend.
Everything was great but I had to call Viator back because the taxi company didn't receive any record of my reservation. Viator called them and took care of everything.
smooth transfer, very helpful
Highly recommended
Excellent and on time! I wish on the internet you were able to put your hotel and pick up hour, instead of one having to call Viator and do it!
The van was very clean and new. The driver was punctual but not super friendly. It was all in all a good service to get to the airport at a good price.
Our transfer was organized for 10:10am so when it reached 10:45am and our transfer still hadn't arrived we decided to call the company to find out what was going on. They had thought we wanted "Continental Plaza Hotel" in Miami, rather than "Continental Plaza" in Orlando. I find it ridiculous that they didn't ask which city we were in if there's a Continental Plaza in 2 locations they service. Also seems weird since we called the local number in Orlando. Anyway, we were furious. I do commend the company though because they resolved the problem promptly. They very quickly sent us a taxi (it arrived about 5 minutes later) which we just had to fill out a form for the driver saying that the company was responsible for payment. In the end, we got to the airport on time and without paying any more money than we we had pre-paid... it was just a bit of a panic situation waiting for a transfer that never turned up. Well done to the company for resolving the problem the way they did, but I think it is strange that they didn't ask for more information when we called them if there is more than one hotel with the same name.
The driver was on time, and everything was reconfirmed very professionally.
Shuttle was on time and got me to the airport in advance. Very well organized.
satisfied but a little crowded on the bus. very nice driver. well mannered
The airport trips were fine.Other transportation was bad
Terrible. I would not recommend this tour operator to anyone.
Rang the company a few days before departure just to check the booking - they didn't have it. Re-booked, but the driver didn't turn up. Rang the company and they couldn't even locate their own driver. They said they were sedning a cab in compensation, but he went to the wrong address. Good thing my flight ended up being delayed or I probably would've missed it.
The driver asked me what airline we were going on and I told him West Jet. So he dropped us off on the' A" side. Trouble was West Jet is on the "B" side. Now I am 84 years old. At that time in the morning I could not find any carts available an I found it very difficult carrying my luggage from A side to B side. Needless to say I was not very happy . The driver could have dropped us off on the B side just as easy
Regards LP
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