The folks at the boat launch were very nice. The boat ride was pleasant enough. The manatees were plentiful, but most were gathered in a restricted area behind ropes. The Park Rangers were a bit overzealous for no reason. It's understood that you can't cross the ropes and nobody did. But what is the harm in actually touching the ropes? Give me a break!. The narrow inlet to the Three Sisters Springs became a bit of a bottleneck as it was very narrow and some "divers" had a hard time walking through the current. We were also disappointed that we were charged an extra $10 each for a wetsuit when the website clearly said that it was included in the $49 fee. Actually, I'm not sure that the wetsuit was even necessary. Bummer that law forbids touching these strange, gentle animals, but understandable, I guess.
The water was very murky and hard to see in. The best part of the tour was coming back to the docks and coming upon three or four dolphins herding and feeding! It was amazing to watch and get pictures and some short videos. Our captain, Charles, was very pleasant and most helpful. Was a good day overall.
First of all you float with the manatees, not swim. Next I think Viator should now that its seasonal, whether you see them, in our case were told that we could see them from boat, only a blur as the one only manatee that they new where it was was, a fair distance from the boat, and it was a very young one. The tour tried to fill in the time for the tour by taking us to see Turpin fish and a dolphin that had come into the river. This was the first tour I booked, and worked every thing else around the manatees, so we were very disappointed that that was all to see. It was also very hard to find where the tour was, when we drove ourselfs.