Totally enjoyed! Our tour was better than my husband and I had expected - a fabulous experience and our tour director was the greatest ... we had fun all the way!
Well organized. I was pleasantly surprised by the excellent breakfast and lunch. The tour guide was very interesting and easy to understand.
the ride to the ship was informative the ship was clean the crew friendly the buffet lunch was very good the canal was amazing and our guide j.c was very knowledgable and had no problem answering any questions and he new a lot would recommend this to any one and would go again if we go back there
The trip was fine - WHEN IT STARTED.
The time management of the trip was bad.
We were told to be at the departure point before 9am.
The bus departed at 10.20am.
The tour was great and lots of good information. It is a bit long and slow though and this was only the 1/2 day tour. This was the best price that I found online. Not sure if it is cheaper if booking in Panama City.
The trip was informative and interesting. The tour guide did a good job and the lunch that was provided was very well prepared and tasty. The tour boat was a little run down and needed a facelift but overall my wife and I thought the tour was worth the price and met our expectations.
Great trip. Super narrator..Juan Carlos! Food good. Disembarking long and tedious.
Recommended by all 4 of us!
We give only four because before we got on the boat the Organisation was poor. Nobody really informed us what is going on. But after that, on the boat, everything was great. Good information, enough cool water for everybody the whole trip. If you wanted to know more about you could ask the guide. It is a very interesting tour, we can only recommand it. Also the busdriver drove us very Safety through the City to the Harbour and back! Mahalo!
Overall very enjoyable;
Write ups do give the impression that you have a guide with your group -
not so- they deliver you to the Boat and disappear
Their is one man doing the commentary via loudspeaker system (does a good job and informative)
but miss the opportunity for individual questions
the trip through the Canal was a wunderful experience we would not forget. a pity that the promised pick up was not there (stay in casco viego). and now service after te trip. we had to arrange our own taxi's. we had to wait long before we could go abord our ship. free drinks and snacks/lunch. the information about abord wasvery useful and very good.
Going through the Panama Canal is a once in a lifetime experience. It's also kind of boring, so bring a book. This particular tour feeds you well and the guide did explain a lot about the canal and Panama. However, it took much longer than expected. The delays seemed to be related to canal traffic rather than the guide company. So I would recommend going, but bring something to kill time while you're waiting.
Well worth the cost. Highly recommend it. The canal is the "8th" wonder - the technology is awesome; look forward to doing it again when the new locks are open. The tour guide was very informative, engaging; very educational and knowledgeable.
The tour went well The bus was in good condition although the audio earplugs didn't work in some locations The pick up times were on schedule and the people who gave you information at the bus or very pleasant
There was some confusion with the subcontractors that provided the transportation to the boat. They told us to be ready at 4:45 am, they actually showed up before 7 am. On the boat we enjoyed it and the guide in both spanish and english was well informed and funny. Great experience and look forward to when the expansion of the canal is finished. The city of Panana neeeds a great deal of cleaninig all over. Too much garbage on the streets and sidewalks. There is also a great deal poverty in a country with 3 and half million people and loads of dollars due to the canal itself. The social difference is rampant.
Very informative. Bit of waiting in the bus while the boat's pilot turned up but nobody explained the reason until later
I truly enjoyed the adventure. Our guide was very informative with just the right amount of humor. I learned a lot about the history of the building of the canal.
The breakfast and lunch that was provided was adequate.
My 1 and only complaint would be about the woman at the other end of the telephone when I called to confirm pick up time at our hotel. She was rude and not very helpful.
Good trip and especial thanks to Viator who arranged to change the day from the one we had booked.
Very interesting commentary. We did the half day trip and that was value for money. Can't believe that the full day trip along the whole canal would be worth £250 each. Check it out.
This was a great way to learn the history of the canal and current activities surrounding the new canal that is under construction. The boat ride was leisurely, the food was ethnic but good, and the people were quite friendly.
Make sure that you take advantage of the pickup service to and from your hotel. We made the mistake of driving to the departure site and almost missed the shuttle bus which takes everyone to the boat. Panama is not an easy city to drive in because there are very few signs (street names, one way, etc.).
Overall you will love this tour. We did.
Well organised trip, informative and friendly Guide. The highlight to the weekend in Panama City.
We had a great time and the captain and pilot were very nice. Tour guide was also very nice and the lunch really hit the spot. The bus ride to and from the departure point was not fun. Way too long and would have been better to get smaller vans to drive tourist.
Excellent cruise, wonderful knowledgable guide with great English, interesting experience. Our only frustration was with the transportation - they tell everyone to be ready for a 6am pick up, and then several of us were picked up only at 7:30 or 8. There should be a better system of tightening that window.
We really enjoyed this tour, would not have missed it! The boat was a bit old but the crew/guide were very helpful and added a great deal to the experience.
Tour was good but Viator service was extremely poor.
Email said tour starts at 7. am and there is no time given to us for pick up. All of a sudden at at 6.20 AM we get a call that car has arrived for pick up. e were sleeping and this was not a Good start.
The tour part was ok, but confirming it was a huge mess. It first listed that there was no pickup at my hotel so i listed one near us. Then a day before i called to confirm. Nobody spoke english and they hung up on me many times. I finally had our front desk call and they said they'd pick us up in the lobby. on the day of the tour someone came and called out a different family, didn't have our name in the system. it was so unorganized.