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43 reviews of Penang Shared Arrival Transfer: Airport to Hotel

Read what other Viator.com travelers think about the Penang Shared Arrival Transfer: Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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4 star rating: Recommended

Reviewed by Karin S, Australia, June 2010

Don't look for guide with green & white stripes as it says on your paperwork until they change it - very annoying - they are in pinkpurple floral shirts. I ran around everywhere trying to look for them and obviously couldn't find anyone in a green & white striped shirt.. Apart from that it was good.

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4 star rating: Recommended

Reviewed by Anonymous, April 2010

OK

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4 star rating: Recommended

Reviewed by Amanda G, Australia, March 2010

I find transfers the best way to go when travelling to a new destination. Viator transfers remove the stress from travel. Their directions to find your driver are very precise, and the drivers stand out, very easy to find. They also very knowledgeable with info about the city.

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4 star rating: Recommended

Reviewed by RAGHAVENDRAN M, India, September 2009

The driver received us on time and his English speaking could be improved!

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4 star rating: Recommended

Reviewed by William S, USA, November 2008

The driver was waiting there at the airport with our name on a sign, as advertised. He got us through the frenzied traffic environment quickly and safely. Malaysian drivers follow some protocols we don't here in the USA, which makes it a little bit of an adventure.

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4 star rating: Recommended

Reviewed by Sheryl I, Australia, December 2007

They gave us a lovely and informative ride from the airport to our hotel, thanks.

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4 star rating: Recommended

Reviewed by Navamonie C, South Africa, April 2007

Very good service.

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4 star rating: Recommended

Reviewed by Anonymous, August 2006

Expecting a tour bus, the tour operator provided a personal car that was courteous throughout the whole journey. It arrived on time and the driver spoke English. I was very impressed.

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3 star rating: Worth doing

Reviewed by Tracey S, November 2011

The transfer was easy and efficient.

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3 star rating: Worth doing

Reviewed by susan d, September 2011

was good till we didn't want to go to the coffee place after 26 hours of being awake all we wanted was sleep also i don't like coffee so what was the point of going i suppose he wanted his kickback.

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3 star rating: Worth doing

Reviewed by Lee F, United Kingdom, April 2010

I have used Viator in the past and have always been very impressed. My lower score is not the trip itself but the communication. Unfortunately my flight to Malaysia was cancelled and I couldn't get the flight to Penang. There was no contact number on the booking for me to advise anyone and no one tried to contact me to see why I hadn't arrived. I'm sure the transfer would have been okay but this lack of contact did concern me. What would happen if you were delayed at customs? Would they wait for ages or leave without you?

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2 star rating: It was OK, but could have been better

Reviewed by Mariella B, October 2010

We arrived in Penang to discover no-one waiting for us. A very kind tour operator for another company rang the Penang contact who informed her that they had no record of us or for our daughter and her family who were arriving an hour later. Through a bit of pursuation, the Penang contact finally did some investigation and arranged for us to be picked up along with our daughter and family. It was a bit disappointing as we received several emails prior making sure we printed off our coupon and took it with us.

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2 star rating: It was OK, but could have been better

Reviewed by Cheri P, United Kingdom, August 2010

Our Penang travel was ok, it did state on your site we would receive a welcome pack but did not receive any information. However, the information that we could find was very little. It would have been handy to have some local information, pamphlets etc.

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