Krishan S United Kingdom
Transfer arrived exactly on time and left enough time to allow the journey to the airport, 45-60 minutes, and time to check in. However, the vehicle was a little old, and the air-conditioning had broken. This was probably an isolated incident and did not matter much to me as I had a morning flight, but it could be annoying in the heat for afternoon transfers.
Rex V Australia
Arrived to pick us up on time. Van was nice. Driver was nice. Helped with baggage and directed us to where to go. Great service.
Sheryl I Australia
All the tour guides are great communicators and very well informed, thanks very much. It takes all the hassle out of trying to find taxis at the last minute.
The driver was waiting for us on arrival at the airport which was great. He pointed out sights along the way and transported us to the hotel efficiently. Apparently the local tour representative had left a message for us at the hotel, but there was a lot of confusion about who I needed to speak to and why my return call was considered 'urgent' (not the kind of stress needed on arrival). When I did finally speak to the local rep, I didn't really appreciate the 'sell' job on the other tour options available ... especially when I was charged for returning the original message and then reverse charged for the local tour operator contacting me via mobile phone ...