It took us a while to get through customs but driver waited. Easily recognisable with board showing our name. He was very informative on journey to hotel thoroughly recommend as journey to Penang is about 40 mins. We got a taxi back to airport as we were too late to book return journey it was 80RGT we gave the driver 100 so pretty good value
Excellent service - Mr Philip was easy to find and he was very informative on the journey from the airport to the hotel. Would definitely use again.
Driver was waiting when we arrived. Very friendly and informative. Vehicle clean
Excellent transfer. The driver waited for us because we were late. We had to make a claim for our luggage which had not arrived.
Phillip who picked us up was excellent, so much so that we utilised him for 3 further activities in Penang. Overall an excellent service provided by Viatour and its Penang provider.
The driver was waiting for us promptly on our arrival. He took us to our hotel and told us about our surroundings and oriented us very well.
Excellent! Arrived on time and was waiting for us on arrival at the airport! Thanks!
Met by Philip a wonderful and very nice driver so good we booked a whole day tour with him would reccomend anyone to ask for him
We are a family of three from the United States. We visited Penang in November 2013. The transfer was perfect. The drive (Philip) waited for us at the airport with the sign, helped us with the luggage, and safely deposited us to our hotel in a new air conditioned Toyota Camry. On the way he gave us a mini-tour of Penang island. Overall experience is excellent.
Philip was a gem! So courteous and interesting, giving me a wonderful introduction and welcome to Malaysia. The service was wonderful.
This driver is also very friendly and very nice, try to give as much info as possible when passing through landmarks and popular shops in Penang.
You supplied great cars and perssonel. We will be using you again next time we travel.
Another excellent transfer. Driver was waiting at the airport in uniform so was easy to find. He helped us with the bags and then we set off in a nice airconditioned bus to the hotel.
Our driver Mayo was on time with a big smile and very helpful in getting to our car due to the construction at the airport and our transfer to our hotel was excellent and yery informative
COLIN S Australia
Just fantastic, met our flight at nearly 1am, quick walk to the car. Very polite, very knowledgeable, was even able to point out my old primary school from 40 years ago. Would I use the service again - yep without doubt. With the current renovations at Penang it's much easier than trying to find the taxi rank.
We found the service to be excellent. We booked at short notice but still have no trouble being accommodated . The driver was prompt , friendly and informative. Would definitely recommend Viator.
Brilliant driver with great Penang history.
Will definately use again.
Antonio C Portugal
Maybe because of the driver skills but also due to the quality of the car this was a very good transfer
Great. The driver, John, was there with a name board to meet us. He was most friendly and courteous and virtually acted as tour guide for the trip to our hotel giving us an almost complete history of Penang and it's highlights. Filling us in on which buses to catch during our stay, where to eat and where to shop. Fantastic and thanks again John.
Garland B USA
The driver was there to greet us and he was very helpful. Had a wonderful and comfortable ride to hotel, and driver also pointed out points of interest along the way. He was very knowledgeable.