Read what other Viator.com travelers think about the 3-Day Sedona and Grand Canyon Rail Experience. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Very well organized and helpful staff. Was a great experience. Loved the train and the entire trip. Having a knowledgeable tour leader was an added bonus. When driving back to Phoenix the shuttle was hit by a hawk and the driver did a adept job of maintaining her cool , and avoiding a potentially dangerous situation.
Every aspct of our trip went smoothly. Someone from the office called every day to remind us of our arrangements. All the tour guides were very knowledgeable and made our experience fun and educational.
We had great weather.
The tour guides were great and told us much about the areas!
We enjoyed the trip!
Excellent tour very good value for money . Really enjoyed the lodge at Sedona in particular. The tour was well organised and the timings in each place about right.
This was a great tour, the drivers were knowledgable on the city and surrounding areas. We loved the Grand Canyon and the train ride. I would recommend this tour to others.
Fantastic. Well looked after from start to finish. Guides were extremely knowledgable
And interesting. Excellent balance of time to ourselves and organised activities. Didn't have to think about anything except to turn up at correct time at pickups. On the one occasion where we missed a train due to transport problems, everything was sorted out for us and we still got our train ride, plus an extra bonus hour at the Grand Canyon. Not sure how much background activity there was to sort this out, but we knew it would be sorted and remained relaxed. Only thing I would have appreciated guidance on was tipping.
Great experience. Everything went well; all pickups and departures on time.
All the connections were perfect. Only the last one was 15 minutes late. No big deal. Our guide was wonderful. She knew the history and pointed out the different local plants. Even went out of her way to guide us on the walks. There was plenty of time open to do the jeep tour, helicopter ride, and see the Canyon at our leisure.
We enjoyed our trip very much, well organized and pleasant and knowledgeable reliable guides.
Our recommendation would be to offer an upscale version of the trip re. train tickets and accommodation, the hotels were very basic!.
Guides were great, we'll organized tour of both Sedona and Grand Canyon.
Everything was spectacular, however people need to be advised that this is really a shuttle service that picks you up and drops you off at the various locations. If you like lots of structured events this might not be for you. We had lots of "free time" which suited us just fine.
Our tour guide was asked several times for a restroom stop but did not respond to the needs of the ladies. Our tour started well before lunch and lasted four hours after lunch. Have you ever thought about the needs of people with diabeties!
Our tour guide dropped us off and told us the hotel was about ten minutes away. Maybe for a twenty-seven year old, but for a sixty-four year old with diabeties and high blood pressure..............not so much.
I will never use your service again or recommend it to any of my friends.
Motel in Sedona was to far from town.No transportation after 6:pm. Overall trip was very good
The trip was well planned and things were on schedule. The drivers were friendly and helpful. I loved that I had plenty of free time to do the things I wanted to do, rather than being committed to short stops in places before moving on. For those doing the train trip, here's one thing to be aware of: the drop off time in the morning is 2.5 hours before the train leaves, and there is nothing to do once you've been dropped off. Do take a good book with you. Other than that, this was most enjoyable and I would use the tour company again when I am back in the U.S.
It would probably help to include in the tour details that this is not an escorted tour. Rather it is a booking service for multiple tours combined into one and you get passed from guide to guide like a hot potato - one for the drive from Phoenix to Sedona, another in Sedona, one for the drive to the railway station, then the guide on the train, then the guide on the Canyon tour, then the driver for the trip back to Phoenix. Much of the time we did not know which company we were dealing with. We were even not 100% sure what time we would be picked up from the Canyon on the last day! As experienced travellers the type of tour did not faze us, but other customers might like to know this. Also, you are left on your own to organise the helicopter tour in the Canyon. If you are planning on doing this trip it might be worthwhile booking it ahead of time for the morning of the third day or doing it as soon as you get to the lodge as we had difficulty booking one when we did it on our return to the lodge late on day2.