no wait time for the shuttle, was very efficient and easy way to get to hotel from airport
Good service, easy to use. I turned up at Phoenix, found the rep, who arranged the car, which turned up and took me to my hotel. Exactly what was required after a very long and tiring day. British Airways can learn a lot from these guys.
Friendly driver. I'm very talkative so it was nice to have a conversation on the way back to the airport.
without a reservation it wasn't too bad as I wasn't in a hurry.
I waited 10 min for the driver who then circled to get others then came back to my original spot to get more folks and then headed out. I was 2nd stop, so from pick up to 25 min destination took an hour.