12 reviews of Phoenix Arrival Transfer
Read what other Viator.com travelers think about the Phoenix Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
excellent. do you have prices for airport to scottsdale?
Pleasant and helpful!
Friendly driver. I'm very talkative so it was nice to have a conversation on the way back to the airport.
very good kept well inform of van number and arrival times
good service ,safe driver
The service was prompt, the drivers courteous, and the experience was stress-free.
- SHUTTLE COULD NOT FIND MY RESERVATION - GOOD THING I HAD A SPARE COPY OF RESERVATION VERIFICATION THAT I PAID ON LINE - GAVE THEM A COPY OF MY RESERVATION SO THEY HAD ONE FOR THEIR RECORDS - THANKS
Its not very clear where to go to arrange pickup......driver was very pushy over tip !!
A taxi is only a little more, so for a few more dollars you could avoid the additional pickups & drop-offs. The service & driver were good, just a comment if one prefers not to have the wait.
The advantage of booking through Viator was that it was extremely affordable. lthough my experience was not the best, because it was extremely confusing. When I came out of the airport I looked for the Vator shuttle. Everyone I spoke with, told me they had never heard of such a shuttle. I spoke with the shuttle representative and he said he had never heard of Viator. I had called the number provided, which connected me with the shuttle service, which told me I didn't have a reservation and was quite rude in doing so. It took me 45 minutes of walking around, and stressing to find out that I had a voucher through Viator, which the shuttle service later accepted reluctantly. he experience would have been completely positive if there was a better connection between Viator and shuttle service. Although, for anyone interested the deal I got through Viator was much better than the curbside price they were quoting outside of the airport.
The wait at the Phoenix airport was quite lengthy apparently there was a problem with dispatch & the phones. I must say, though, the female at the curb was quite friendly and personable. The driver was truly wonderful, polite, and friendly.
Unfortunately this was not a pleasant experience. We had a long wait for someone to take us to our hotel. When we did get on the bus, we found the driver to be impatient.
