great service would use it on the next trip they were wait for us when we arrived!
It was great to have prearranged transportation from airport to hotel and back when we arrived in the Dominican Republic. Driver met us at the airport and was at the hotel on time when it was time to go home. Very reasonably priced. Thanks much!
the taxi service from airport to resort and back to airport was perfect. Clean van and friendly service all around representative was waiting for us and when I called to confirm return ride to airport they had already scheduled pick up. I will definitely use this company again thank you for your friendly and correct priced service.
Went off just as planned. Asked for a change of pick up time and they were very accomodating.
I am very glad I purchased this round trip transfer for puerto plata. The van was waiting for me when I arrived at the airport. On my departure I only had to call a day ahead to remind the the transfer on when I was leaving. Everything went very smooth and the drivers were very professional and nice
Viator was recommended by friends and we are so glad we took their advice on our trip (5/26/14-5/31/14) to puerto plata. Transfer to and from airport was very pleasant and hassle free. We rode alone both ways but figure because visited during off season. Would definitely use again!
Went off without a hitch! Very personable and trustworthy transportation. Stopped for us to take pictures when asked! No hesitation to use them! They have a booth as you exit , to the left.
Easy to find the booth at the airport, walk you right to the car, load your bags and are very willing to give you some history about the island! And were on time to pick us back up and dropped us off right infront of where we needed to be! Lovely!
Was concerned about booking, but the reviews seemed fine. Everything went as scheduled.
I endorse them and would use them again.
Very organized. Quick to find a representative. I would recommend Viator to friends!
The transfer was just as promised. Someone was at the airport with a sign to pick us up and someone was there to pick us up at our hotel for our return transfer to the airport. Excellent service!
The tour company was on time, efficient and very polite. Definitely easier than trying to use a cab or make arrangements after I arrived in Puerto Plata.
We booked the shared ride from/to Puerto Plata airport before we left the U.S. It was great to have someone with our name displayed waiting at the airport for us. Since my husband's luggage was delayed in Miami, we were delayed in meeting the shuttle, but there was still a driver waiting for us. We were the only ones in the van, because others had already been taken to their resorts. On the return to the airport we were the only ones, also, so we actually had a private ride. We had used Viator in Alaska to get from the port to Anchorage on a family trip, which worked well, so were glad we knew this company.
They were there waiting for us when We got off the plane with sign in hand . The van was clean an a/c was running.very nice an helpful.an we were ready to leave for the airport, they were on time. I was very happy with viator an Will use them again. Thank you
The operator, Robin, was great. He was waiting for us at the airport with our name on a card so it was very easy to find him. He also arranged two other tours for us which was great. Thanks!
I decided to book with Viator after reading the online reviews. I booked via phone from Canada. The service was excellent! The drivers were waiting for us as indicated, very punctual. I would definitely use Aviator again in the future travels.
When we got to the airport, we headed outside and their was a gentleman waiting with a sign that had our name on it. He was so friendly and nice. We got into our van and as we are driving along he is giving us tidbits on the area. We arrived at our resort within 15 minutes and he asked us if we could meet up with him the following morning. He gave us all the ins and outs of our resort. It was great!! Some of the facts he gave us really helped! Like getting your dinner reservations in early and keeping your towels or getting a towel card back. He also recommended us to try activities, we weren't into any this time around but definitely next time. Picking us up was just as smooth as the arrival. I would recommend this company to anyone!!! Great people and great service. Robin is great if you make it to Puerto Plata!