Read what other Viator.com travelers think about the Shared Round-Trip Transfer: Puerto Plata International Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Very organized. Quick to find a representative. I would recommend Viator to friends!
The transfer was just as promised. Someone was at the airport with a sign to pick us up and someone was there to pick us up at our hotel for our return transfer to the airport. Excellent service!
The tour company was on time, efficient and very polite. Definitely easier than trying to use a cab or make arrangements after I arrived in Puerto Plata.
We booked the shared ride from/to Puerto Plata airport before we left the U.S. It was great to have someone with our name displayed waiting at the airport for us. Since my husband's luggage was delayed in Miami, we were delayed in meeting the shuttle, but there was still a driver waiting for us. We were the only ones in the van, because others had already been taken to their resorts. On the return to the airport we were the only ones, also, so we actually had a private ride. We had used Viator in Alaska to get from the port to Anchorage on a family trip, which worked well, so were glad we knew this company.
They were there waiting for us when We got off the plane with sign in hand . The van was clean an a/c was running.very nice an helpful.an we were ready to leave for the airport, they were on time. I was very happy with viator an Will use them again. Thank you
The operator, Robin, was great. He was waiting for us at the airport with our name on a card so it was very easy to find him. He also arranged two other tours for us which was great. Thanks!
I decided to book with Viator after reading the online reviews. I booked via phone from Canada. The service was excellent! The drivers were waiting for us as indicated, very punctual. I would definitely use Aviator again in the future travels.
When we got to the airport, we headed outside and their was a gentleman waiting with a sign that had our name on it. He was so friendly and nice. We got into our van and as we are driving along he is giving us tidbits on the area. We arrived at our resort within 15 minutes and he asked us if we could meet up with him the following morning. He gave us all the ins and outs of our resort. It was great!! Some of the facts he gave us really helped! Like getting your dinner reservations in early and keeping your towels or getting a towel card back. He also recommended us to try activities, we weren't into any this time around but definitely next time. Picking us up was just as smooth as the arrival. I would recommend this company to anyone!!! Great people and great service. Robin is great if you make it to Puerto Plata!
Excellent service, they were waiting at the airport with out names on a sign. They got us into a vehicle immediately and straight to our resort, no waiting around for ther people or flights to make a full vehicle. Extremely happy!
Very good and the driver are very nice and very good whith the time
Five star service! Rep, Carmelo (I think), the guy with the clipboard and the sign, gave outstanding customer service. He was kind, considerate, professional and very helpful. Whatever questions we asked Carmelo answered. Also, Carmelo gave us extra info we needed, but didn't know we needed.
The driver was so patient and considerate with us. The van was clean, aircon working very well, and we willl surely book with Viator again and again and again...in Puerto Plata or anywhere they have services...because my kids were happy with them!
We were delayed coming out of the airport because we got stuck in Immigration due to the Humanitarian boxes we had for Dove Missions Puerto Plata. We came out, and just asked the cab drivers who/ where the Viator Rep was, and as soon as the Rep got our voucher we were led to a big van and had that van just for my husband and myself...no extra charge for being late, and no frowning or mad looks from the driver or the Rep. That is what I would call very good service! Viator will be our transportation from now on anywhere in the world where they are found. THANKS!