Professional, On Time, actually there waiting for me, knew me by name on phonecalls before i even identified myself. Extremely personable both office staff & drivers.... Would never use a taxi service, strictly them!
Trudy G Canada
The drivers were very nice. They would point interesting areas and tell you bits about the island. Will highly recommend this to my friends and family.
Eliza H USA
A representative was at the airport to pick me up right when I walked out. They grabbed my bags and directed me to their vehicle right away. Very reliable and I would book them again.
Graham W United Kingdom
Driver was waiting for us at the airport. Was on time on return trip. Not many of us on bus so only 2 stops before us.
Jose T USA
The driver was on time. Speaks English and Spanish. Another excellent ride in a comfortable van by myself.
Jose T USA
The driver was ready to meet you as you step out the airport. Very courteous and informative. Speaks english and spanish. Van was comfortable and air conditioning was working well. Smooth ride to my hotel.
Richard A USA
Our original flight was canceled. We had no issues changing the pick up date and time for our return.
Barbara G Canada
Transfer from and to the airport was very smooth. The driver was great.
FREDERICK S USA
We had no problems. The bus made a couple of stops at other resorts but we arrived at our resort in less than an hour. The bus driver and porter were both very nice.
PERCHITA F USA
We're so glad that we booked our round trip transfers with your company. It's very affordable and the staff at Puerto Plata are very helpful. From the driver to the representative, she gave us info and she's so honest. She is not pushy either, I thought she was great and very helpful. You can ask so much questions and she will answer it. Thanks again we will use your service again.
Janice B USA
The driver was waiting for us when we arrived with a large air-conditioned bus. We were the only ones being picked up, so the drive was very quick. Coming back, we picked up on additional couple in a nearby resort. The service was excellent, and I highly recommend them to everyone. I will definitely use them again.
Elizabeth L USA
When I arrived at the airport, the rep was right there. I pretty much had a private transfer, since there was no one else in the van and we did not wait for the next flight to come in to get more passengers. The driver was nice, although he did not speak much English and well, my Spanish is elementary, at best. For the return trip, I had the same driver and he was punctual. I was very impressed with this service and I highly recommend them. They are affordable and very professional.
Absolutely brilliant! The desk was very easy to find and the staff was courteous and helpful. The vehicle was waiting and I was at my hotel in no time at all. This certainly beats trying to barter with taxi drivers on arrival after a long journey!! I would recommend this service highly, especially if you are not familiar, or a first time visitor to the Dominican Republic.
was told that someone would be standing there with our name...we had to find the booth ourselves. otherwise, very satisfactory.
We got picked up both times by Spanish speaking drivers, which was fine with us, but just so people know you may have to specify you need an english speaker or find a different company. Getting picked up from the airport we were on our own which was cool. Getting picked up from the resort there were two other people in the van that seemed to be in a hurry. When I had called the company to see what time we were to be picked up they said 12:20pm, and the driver got there early and was rushing us along with the two others waiting in the van. So I don't know if the times were mixed up or what, but we were rushed to leave which sucked because we were still checking out. But overall it was a fine experience.
The only reason I gave a 4star review is because 1). I don't speak any Spanish 2). No phone service in my room or from my carrier (sprint) 3). Limited hot water in the shower. If you're looking for the big resort style of lodging here you won't find it. What you will find there at Club Villas Jazmin are some very nice people who operate this establishment there in Costambar, Puerto Plata. Jenny the front office manager was very helpful to me whenever I had questions that needed answering, so kind. Victor!!!...the evening and night manager who oversee's the property is full of energy and could i think, manage any night club in America if he wanted!!!.....Noel Noel!!!....my other friend and night security, can't thank this dude enough!!!....he speaks no English but he helped me big time!!!...to connect with a friend i have that lives there close by, gracias gracias gracias!!!
A little bit about the area, it's a gated (up and down) community and everything you might need is located within those gates as described in a review I read prior to my trip. My room, a very well maintained 1 bdrm with a few updates was very comfortable, with night lights within arms reach while lying in the king sized bed ample closet space, safe, night stands on both sides of the bed, mounted tv above the closet with several English channels for viewing....a small kitchen/living/dinning space area with a 4 gas burner stove, fridge w/ice trays, cooking/kitchen utensils, plates, coffee cups/ maker. Air conditioner in the bedroom that only works when the door is locked Go Green!!!.well stocked bathroom, towels, tissue..etc. There's a dinning table and 4 chairs and place mats with a large tv stand thingy, a couch end table(s) coffee table with another chair inside and 2 on the porch with a table as well. There's a grocery, several resturant's, a pharmacy and a few small night clubs just up the road from the taxi stand. The beach is a skip, hop and jump from your romm!!!would I stay again,yes!