The tour company was great! Especially Wilson our Dive Master. The company in general, we had some issues with arrival to our resort and were not able to make our scheduled excursion date, but when I was able to get a hold of someone at the company they said, no problem and booked us on the next date available. Then Wilson who was there when we were picked up was great! Full of personality and really nice. We had some hiccups with some of the other people being picked up on the excursion and our travel time was longer than expected, but Wilson did what he could to minimize the issue and we were finally on our way. Once we were on the boat, the boat crew were fun and friendly, even in the downpour of rain we were getting that day! The dives were awesome, Wilson was so helpful as it had been a number of years since I went diving and he helped me feel very comfortable. I had a GREAT time on this excursion even with our series of issues we encountered. I would recommend them for diving any day! Oh and the food on the island was great! Especially the beans, LOVED the beans!!!! Thanks Wilson for making it a great day for Jody and me!
There should be a better description with this:
-It was an hours' worth of pickups
-It was another hour to the pier
-It was a 1/2 hour to the first dive site
The diving was ok. The food was ok. There was too much time after lunch, everyone was exhausted and I think would've preferred to head back.
After almost 12 hours, and dives lasting less than an hour total, I wish I had done better research before booking--or I wouldn'tve booked.
The staff was phenomenal, all super nice, and very high energy and friendly.
But be prepared for a VERY long day.
I tried to get ahold of the dive operators you listed in Punt Cana, but they didn't answer their phones, so I had to arrange a different dive through another operator. So your deal didn't work out. I don't know why you didn't arrange the dive pick up on your end (with my input), and left it up to me to make the arrangements.
So, I will be instructing my credit card to not pay you