Read what other Viator.com travelers think about the Marinarium Shark and Ray Experience. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The snorkeling and boat trip was great. Very friendly and fun staff! When I had to call to arrange a pick up I had a very difficult time communicating with the phone operator. They did not understand English very well. We had to have a hotel staff member make the call and then it still took 15 to 20 minutes to arrange a pick up time. When our driver arrived to pick us up he had our name listed wrong and after gathering other information we figured it out and were on our way. I would recommend that if you are interested in this trip you wait and arrange it after you arrive at your hotel. They have people selling excursions on location.
The on boat and in the water part of this tour was outstanding. The crew were great and incredibly entertaining. The only issue we had was with the confirmation of the tour once we arrived in Punta Cana. A little confusing and thankfully our Air Transat tour operator was able to help us out.
This was a great experience!!! There are no words for coming face to face with a shark (with no barriers). The crew's main objective was to make sure everyone was having a good time and that they did!!! I give it two thumbs up!!!
Lots of fun, a truly unique experience! Everything was wonderful, everyone so friendly. My one bit of advice: best to bring your own snorkeling gear.
Despite some showers good trip, swimming with the sharks and rays was fun. I would have been satisfied if that was it, the additional "party-cruise" was not needed for me.
this was a very good experience. we were able to snorkel in the open ocean (but very safe) and also went into the pens where the sharks and rays are kept. it was pretty cool to see them swimming below you. The crew on the boat were fabulous. kept you entertained and well informed of the rules.
The experience was a good one, but based on the pictures it seemed that we would be put on the dock and then go in the tank. One of the girls with us is not a good swimmer, so being let off the boat just using a rope to get to the tanks were not the best or expected.
Like the tour but you did not mentioned how long your in the water. Why do they asked how well you can swim. The guy did not sure if I can swim with the strong swimmer. They did not tell me what there difference was. You did not follow through with the reservations and I told the guy on the phone that I can not use my cell phone. Lucky lots of people went and I had to asked the guy if this is the tour. He said it is and We are not on the list. Then had to call and confirm the trip. I am disappointed in your service due to lack follow up. I only book two difference trips and neither one you follow through.
Excursion was as advertised. Staff seemed to turn on smiles during the group interaction periods and then turn them off when it came time for individual interaction. Overall, we enjoyed our excursion.
it was a great time - except at the end where there was a huge cost for the photos. This was disappointing since the activities, stops and experience with the sharks and Rays were alot of fun.
Not sure that I would recommend this trip for everyone.
Not worth the money, people were great but we went on a day when the ocean was a little choppy and were rushed in and out, aside from holding the sting ray for 10 seconds so they could take an over priced photo we were unable to see anything. Totally bummed out, save your money!
Place was great. Getting there was a procedural nightmare. We confirmed pickup 48 hours ahead, they never picked us up. We got there on another bus and they could not find our reservation. Finally we got it worked out. Trip was wonderful. The rest was not.