Read what other Viator.com travelers think about the Shared Round-Trip Transfer: Punta Cana International Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Had a great experience using the airport transfer service through Viator in Punta Cana (PUJ). It was a little difficult finding them when we arrived at PUJ, as there are tons and tons of transfer companies and vehicles there, but once we found the guide, Ramon, he was extremely helpful and pleasant to speak with. The driver got us to our resort in about 30-40 min, which wasn't too bad. On our way back to PUJ from the resort, I called the day before and they had us set up and ready to go. Driver was right on time as scheduled, and extremely friendly. I'm not sure if it's with all the vehicles, but he also had WIFI in the van..very handy!! So overall, a great experience. :-)
My Viator transfer from Punta Cana Airport to my Hotel in Santo Domingo was absolutely first class. Once I collected my case at the airport I easily found the Viator/Nexus desk. The girl there called a security guy who escorted me past all the waiting "taxi touts," porters etc. He phoned the driver who pulled up at the exit immediately, they put my case on board and off we went, direct to my hotel. I was out of the airport in less than a minute! The driver was a lovely guy, very friendly and efficient.
I called 24 hours before my return shuttle and the person in the Nexus office knew exactly who I was, what flight I was taking, where I was staying etc. and gave me my pickup time.
The same driver collected me on my return trip from my hotel to the airport. He arrived at my hotel very promptly at the allocated time and as it was daylight this time pointed out interesting landmarks on the way back to the airport.
All in all outstanding service from start to finish. I'll DEFINITELY use Viator next time and a huge thanks to all the staff involved.
We used Viator for our transfer from the Airport to our resort and then back to the airport. The drivers were very curtious and safe drivers. Bonus was we had no wait time at all.. We will use them for future trips for sure. Thanks!
Both Airport Transfers were on time and seamless. Will not hesitate to use them again.
They were there to meet me at the airport even though the flight was 2 hours late and I was
detained for a bit. Ride to the resort went smoothly. The driver did not speak English so it
was a quiet ride with my minimal Spanish. I would definitely use them again. Even though
it was supposed to be a shared ride I had a private transfer.
Reliable comfortable an on-time service.
The only issue which made me very nervous is not being able to reach anyone the day before to reconfirm to transfer back to the airport. I made repeated calling attempts for two hours. The phone was ringing but there was no answer until I got lucky!
Everything went very smoothly from finding Viator at airport to pick up for return from hotel. Only had one stop going to the hotel and no stops on the way back. Since there were no stops on the way back, we wished we could have left a little later from the hotel. Would definitely recommend and use Viator again. Drivers were very friendly too.