Arriving in a new and strange city is the biggest worry of any trip. Wilson was there to meet me and I was put into a van and got to the hotel with no problem. I loved Quito and Ecuador in general. It is a very impresive place - beautiful mountains, nice people, no sign of crime or of real poverty. It is relatively clean and modern and the roads are good. I think being on the US dollar has helped to stablize the economy. I am very glad that I went there.
After a long flight and arriving at 11:00 at night, we were very happy to see a driver waiting for us! We were a party of 9 people. Thanks for making arrival stress free!
Timely and efficient. Keep in mind though that the new Airport is a long way out, and infrastructure is stll being put in place.
How do I properly rate this? I requested to be met at the airport and driven to my hotel, and I was. (Keep in mind this is A SHARED TRANSFER so don't expect that the moment you find the agent, you will be taken to your hotel - you may have to wait a bit for other passengers who will be sharing the same shuttle.) With that in mind, the representative who met me was super friendly and a pleasure to chat with while we waited for the others. A bit of drama unfolded on my trip, however, when the shuttle driver arrived and promptly began throwing up on the sidewalk - apparently he'd gotten food poisoning. He told the agent he could not drive the shuttle (obviously), so the agent - keeping positive spirits - announced that she would have to drive the shuttle. So although it no doubt took much longer to get to the hotel than it would have otherwise (due to her slow but careful driving), I got to my hotel and thanked her for her cautious driving and ability to handle a difficult situation with ease. Given this was an UNUSUAL situation, I highly recommend using this service (it's through Grey Line Ecuador) for your arrival transfer. Thank you!
Great. Friendly and welcoming girl.
Gave us a lot of info on Ecuador and Quito and dropped me off at my hotel.
Right on time and in the right place. Informative discussion on the way to the hotel.
As I do not drive in other countries, it was comforting to have my guide waiting for me with my name on a sign after claiming my luggage. We got a view of Cotapaxi driving in to Quito, plus good information on the way in.
Lucy G Romania
The best of all my transfers. A lovely young girl met me very soon in the airport and provided lots of very important information .
Lindy T Australia
Excellent. Driver and guide were waiting for us on time at the airport. Very pleasant drive back to our hotel. Tks
We used your arrival transfer in 2010 and again this year. It is also an excellent service just like the departure transfers. We are always impressed to see your friendly patient staff waiting for us even when our flights are late. What a wonderful feelng to be met after clearing customs. We will always use your service in Quito.
We were greeted warmly, helped by the guide and arrived at the hotel in a safe manner. Appreciated the attention. Many thanks.
It was sone of the best trips since I started coming to Ecuador in 4 years. Carla was very informative and professional.
On my next trip, possibly this August, I would like to have her on the next tour provided she's available.
I enjoyed her enthusiasm and personality.
She is a 5 star guide
Escorted to hotel desk and driver even drove to different hotel when original was overbooked.
The transfer people were there when I arrived in Quito so I was very happy with the service received.
Perfect! I'd definitely recommend the use of this service to anyone particularly if they arrive in an unknown city late in the evening.
Juan picked my friends and I up from the airport. He was a delight and a wealth of information on the local area. I enjoyed my ride from the airport to the hotel.
Professional, friendly and reliable service. Informative, courteous and friendly driver. Highly recommended.
Alena F Australia
Prompt and friendly service. Easily identifiable once clearing the customs.
Katrina C Australia
There even when my flight was late. Guide informative on my way to the hotel with helpful hints.
People were there to pick us up on time, they spoke English, and delivered us to our hotel door.
Transfers are the best way to go in a new city. It is nice to have someone waiting there for you.
Having said that, our pick up was late when we arrived.
Exactly as expected. Got picked up from the airport with a sign with my name on it. Got to my hotel safe and sound. More expensive than a taxi but I think the peace of mind was well worth it.
The driver drove safely and the clean shuttle made the experience enjoyable.