Ana M L USA
On time arrival in a very clean van and we were even walked to the correct check in counter!
Worked very well and someone was waiting for me. The airport is a long way from Quito and taxi rides can be dangerous. A brief explanation of Quito helped in orienteering to the place as well.
The van showed up on time, actually a few minutes early, and I arrived in plenty of time for check in. Luis took me right to the line for check in.
Gave great info on traveling to the Galapagos. Helped walk through the specialized airport process.
The transport was on time and got us to the airport early. Great job.
We were picked up o time in a clean nice shuttle and were taken directly to our hotel.
Picked me up on time, and saw me through the check-in process in the terminal. Very professional and personable!
Our driver picked us up on time and got all 9 of us to airport in plenty of time. Thanks for making our flight stress free!
Everything went perfect. They picked us up right on time and we made it to the airport with plenty of time to spare for check in.
Everything worked so good. On my departure day I got a message from the transportation company with information about pick up time, so I didn't have to call the. The guide and the driver were very nice and helped me with my luggage. Definitely something I can recommend.
Our departure transfer from Quito was perfect. Your driver picked us up on time at 03:15am from a private residence. He was polite and brought our luggage into the airport terminal for us. Your service is great and we would definitely recommend your company.
We ere picked up on time for our return to the airport. We had already met Victor on a previous city middle of the world tour. He did remember us and asked us about the various places we had visited in Ecuador. He helped with luggage and took us to the check-in area of the airport. I would be happy to recommend Viator to future travellers visiting Quito.
I recently traveled to Quito Ecuador by myself and my Travel agent recommend Transfer Services to hotel and airport. She did an excellent selection with Viator, On time and very professional.
Alena F Australia
Notified the day before flight. On the departure date prompt and friendly service.
Convenient and easy transfer to the airport. My only complaint? My pick-up was at 3:00 AM for a 7:00 AM flight. The airline counters were not open at 4:00 when we arrived -- they did not open until 4:30.
Shannon Persad Trinidad and Tobago
On-time pickup and it takes about 45 mins for early morning departures, no traffic
For the departure transfer, the drive, the car and the driver were great. The guide's level of English was poor compared to all the other guides I had with Viator, he also almost missed me at the hotel...
To my relief, the guide from the afternoon tour to Otavalo showed up at the hotel on his motorcycle to make sure that tthey came to pick me up. When the driver was NOT there on time the guide got on his cell phone and made sure they were on the way for me. The guide, Estaban, was great to do that for me but I was worried.