William S United Kingdom
Late start, entry to Crystal Palace included on my voucher - not included on tour. The guide was going to contact the company about this but never did so we didn't get inside the Crystal Palace which we had paid for. Other than those points it was a good tour.
Mariusz K United Kingdom
A very nice trip. Be aware that in winter it may get quite cold there as it's high in mountains.
Kara C USA
The guide was knowledgeable and courteous and the bus was comfortable. The only drawback is that the tour was given in three languages - which can be confusing at times. But all in all, we would recommend this tour.
Our guide was great! It was a beautiful ride and he gave us lots of history. It was also nice to be with a small group. Could have used a little more time in town. The lunch place was definitely not something we'd want to do again! Find something on your own rather than eat the buffet they suggest!
A long way to go to be left window shopping for two hours in a surprisingly large town.Tour of Imperial Museum interesting but not riveting .Tour guide spoke very little english.Lunch was disappointing. Probably better ways to spend a day of your stay in Rio.
The tour guide didn't seem to include all languages as well as she should have and this may be due to the large group size. We liked the places of interest and learning about their history. We do feel as though this tour had far too many people to be able to hear the guide in our language.
Could not understand the tour guide's english. Lunch was expensive/not included/not very good.
A good day trip..but we left Rio a bit late and so I think we did not have as much time in Petropolis as we should have. The visit to the Imperial Museum was not long enough.
Enjoyed the trip, but could have skipped the stop at the chocolate place.
Our guide was FANTASTIC!!! Can't say enough good about him. Sites we saw were enjoyable. This we would give 4 stars. The service we had via phone ahead of time, countless calls, prompted by the company (0 stars) telling us to keep calling back for an update on pickup time, WAS HORRIBLE. The last time we talked, the night before, we were told we would be picked up at 7:10. The van arrived at 10:15. This did not make any of us very happy and because of this, we would not use your company again or recommend it. Therefore 2 stars
This trip was ok, but could have been a lot better. Petropolis itself is beautiful and worth seeing. However, for us, it was not a strictly English tour. Our guide had about 7 Portuguese, 2 Spanish, and then 2 English speakers (us.). Therefore, we didn't get much out of the tour as there wasn't much described due to time issues of having to use 3 languages - and not much in English overall.
We also had a pickup/drop-off way across the city which at night added significantly to the ride home due to traffic.
The tour of the Imperial Museum was done much too fast. The company's guide gave no time to look at things or to ask questions. In addition, he did not leave any time to see the gardens. Considering that it is about a three hour round trip to get there, the half-hour tour of the museum was wholly inadequate.. Stop at the Chocolate Factory on the way up was a waste of time and could have been skipped to leave more time for the museum. I would avoid the company if I ever get to go to Brazil again. Don't pay extra for the Crystal Palace! We didn't and we saw everything there was to see!
We spent two hours driving and waiting in the city to pick up passengers. The tour guide communication need improvement. Too much time speaking in Portuguese and did not provide correct information in English. All the English speaking tourist got confuse the pick up time , lunch time etc. The highlight of the tour was the Palace which was a 5 minutes stop to take pictures far away. Very disappointed tour lost a full day in Rio.
The palace was closed, which was the main attraction on this tour. 4 hours bus ride to get back to the city because of the bad traffic. The tour guide was nice tho.