Read what other Viator.com travelers think about the Rio de Janeiro Airport Roundtrip Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This was a great deal! We had a van all to ourselves and it was a relief to not have to worry about a taxi.
Our flight was delayed and the driver returned to the airport to locate us and deliver us to our hotel!
Be prepared to wait as they only pick up at airport once per hour.
Don't get there before 8am. Our flight landed a 6. Waited 2 1/2 hours to be picked up. But driver Willian was very nice. Trust them to get to where you need to go.
Needed help to locate pick up area at airport and waited an hour for driver but otherwise good service.
Reliable, On-Time. The collected me for the return flight at 4pm. The flight was at 11pm. Bit early, but they did not have a later shuttle. Not nice to wait 5h at the Airport if you paid for extra day in the hotel.!!
They picked us up at the airport, got us to our hotel no problem. Picked us up set our hotel got us to the airport no problem. Only issue was we waited at the airport to be picked up for 45 mins.
We had no problems when we arrived, other than the fact that we had to wait 45-60 minutes for the shuttle. Our biggest concern was that we were not told what time the shuttle would pick us up at the hotel to take us back to the airport for our return flight. We tried calling the local number given to us by Viator several times, but there was never an answer. As a result, we weren't quite ready when the shuttle arrived. We had to really hussle to finish packing and check out of the hotel. It was rather stressful.
The pick-up from the airport was perfect - right on time, friendly driver, and a very easy way to arrive in Rio. The ride back to the airport with a different driver was an adventure. He showed up 20 minutes late and spent the whole ride gabbing on his cellphone in rush hour traffic while changing lanes and driving stick shift (you got the mental image of that? Then you know what I mean). But, he did get us to the airport on time and ultimately that's what counts.
It was the first time I used the shuttle service. Everything went very well. My flight was three hours late getting in. I went to the meeting point and I was eventually picked up. When I called the contact number to find out what to do, the only message I got was a recorded message in Portugese. However, I was assured by the airport information person that the shuttle comes around every hour; and indeed the driver was there within the hour. I would certainly use the service again.
The bus runs on the hour. Be sure read the instructions, every word. The pick up point is upstairs at the Information Station which is NOT the arrival lugguage area. Make sure you confirm the pick up before arrival. Hotel pick up also needs to be confirmed ahead of time. Hotel staff can help with the call as they speaks little English. The bus is 15 minutes late which is normal.