Read what other Viator.com travelers think about the Rio de Janeiro Airport Roundtrip Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
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Great way to have transfers arranged if the hotel doesn't provide them.
Service was door to door and well done. Driver spoke english and very helpful. Some confusion on pick up point at airport. Read instructions carefully on where to meet. Need to call to confirm pick up at airport and hotel. Otherwise a good deal.
Had to wait 1.5 hours upon arrival and had to call company number of times to confirm that they are on their way as we could not get a hold on them the day before due to new years day so had to call from help desk at Rio De Janeiro airport. Departure transfer was on time and great.
The shuttle bus arrived on time both times (go and return). The bus was clean and the drivers were kind and spoke english. The only thing is that in the return they had to pick us up early enough considering our flight (probably because they have scheduled service?)
Everything ok!
You were prompt and your driver was very friendly and courteous.
We was very happy with the overall service. The booking process was really easy and the drivers were both really friendly and helpful.It is recommended that you confirm your bookings the day before which is easier said than done! The staff on shift whenever I called did not speak english and I don't speak portuguese (still trying to learn it),so I ended up having to use my hotel receptionists to call through to the company. If the company could send confimation emails or texts this would make the process of re-confirming a lot easier.Value for money is fantastic. When we first arrived in Rio our flight came in too late to use the transfer so we took a taxi which was $65 (£25) with a night premium included. On the return to the airport we paid $45 (£17). Would definately use again
The return to the airport was even better than the original pick-up. The driver was five minutes early which was right on time for me. He knew exactly where to pick-up the passengers and was very polite.
Katherine S
USA
There were seemingly no kiosks for airport shuttles, so it was great to have this arranged before I arrived in Rio. The meeting point was rather confusing though and I ended up calling the supplier number from someone's cell phone. Anyway, I was the only one on the shuttle leaving the airport which was great. When I returned to the airport the shuttle was full. All in all I would recommend using this transfer service.
Desiree R
Canada
We had to wait close to an hour for the airport to hotel transfer because the shuttle only comes on the hour. The driver was very prompt for the hotel to airport shuttle. Driver spoke English and was very polite and friendly.
We had to wait for nearly 2 hours after we landed before the shuttle arrived, then the driver had an argument with his control and took it out on all his passengers! The driver on the return trip was very polite and could not have been more helpfut, shame we could not say that for the first one!! P Ellams
Ekaraj P
Thailand
Call center couldn't communicate English .
picked up and dropped off as scheduled. be sure to follow the directions on the print out
We had a problem with pickup at the airport. No one met us at the designated meeting place. After 45 minutes, we went to the info desk and they called the contact number and someone came within minutes. Pick up at the hotel was not a problem.
20 minutes later than scheduled time, but ok.
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