Read what other Viator.com travelers think about the Rio de Janeiro Airport Roundtrip Shuttle Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The shuttle not ready at arrival gate.
After half an hour we are looking for the shuttle, some one help us to call the office, and they confirm to pick up at departure gate in 10 minute.
The shuttle service was terrible. The instructions regarding the arrival pickup location were incorrect. The shuttle drivers were unsafe...driving while talking on cell phones (illegal in Brazil). Upon departure, there was no flexibility in arranging for a desired pickup time. The designated pickup time did not allow enough time to safely get through check-in lines and customs inspections for international flights. I was greatly disappointed and would never recommend this to anybody.
It is amazing that the itinerary is so different from what the dispatcher meeting point was. I am so disappointed at how late and unorganized the roundtrip shuttle transfer.
Not so good. The pickup point is very sketchy. there are three proposed pickup spots in the airport and they were all questionable. Calling to confirm pickup is a long distance call and the language barrier (Portugese only) makes the call take quite long. The driver was not there for 75 minutes from the agreed time. we were waiting helplessly in the airport for all that time. We did get to our hotel though but after 11 hours oof air travel it needed to be more clear and reliable.
No one was at the airport to meet me because my flight was late. Asked a stranger at the airport who could speak Portugese to ring the shuttle for me to find out what was going on. Was told the shuttle would be back at x time and would pick me up then if I wanted to wait - this was another 1 1/2 hour wait. Not impressed.
Unknown location at the airport. Although I had given my flight details previously I still had to wait an and a half to be picked up!! Horrible
When I arrived at GIG airport the driver was missing. I spent about 20 minutes trying to find him and it didn't help that he didn't have a sign with my name so it was pure luck when I found him. Unfortunately he spoke no english so it was difficult trying to get him to give me my return slip to confirm what time the transfer would be picking me up at the end of my trip and just told me to sort it out with the hotel instead! So the day before checkout I told them this and of course they said it was not their responsibility and had to ring the tour operator to find out why they would tell me such nonsense. Anyway they managed to confirm my pick up time was for 7pm the following day but the tour operator forgot to pick me up and weren't able to get someone to pick me up until 8.45pm! Worst transfer service ever.