Read what other Viator.com travelers think about the Chichen Itza from Riviera Maya. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Highly recommend this tour! The sites are breathtaking, and the staff fantastic! Jesús, Samuel, José and Amado couldn't have taken better care of us or done more for us, and it's wonderful to get to see such a fascinating place as Chichén Itzá without having to worry about the logistics. It's a 12 hour day and make sure you bring your camera!
Would give this tour 10 stars if possible!!! SUPER organized and easy communication from beginning to end...tour bus was nice and staff were amazing!!! Great tour guide (GREAT), lunch at a super nice restaurant and visit to the Cenote was fun!! Would recommend this tour 110% without hesitation
Great tour! My wife and I enjoyed this day trip on our honeymoon. We really enjoyed the sites. The lunch and the swimming in the afternoon was great too!
Saw a few ruins through a tunnel of jungle trees, turned a corner and my jaw dropped, the most amazing pyramid beautifully preserved you have seen, the definition of awesome. Take an umbrella if you go its a frying pan on the site. Didn't get as thorough a tour as I would have liked Fillipe our guide gave us quite a bit of info on the site but had a penchant for giving us his view of Mexican politics/gossip instead of fact about the site so we ran out of time to see some of the most important buildings. Also the mayan pedlars on the site had some great wares that we never saw anywhere else but we were both not given time and strongly encouraged not to buy from them, instead we were taken to an rip off market near our restaurant. That being said the site will remain an amazing memory for the rest of my life.
Once again, Viator delivered a first class tour. The tour was fantastic, as were our guides. Not only were they knowledgeable, caring, and funny, but they were genuinely concerned about everyone's well being. The stops at Chichen Itza, the wonderful restaurant and market, and the beautiful cenote were all more than enjoyable! Eduardo, Victor, and the others are to be commended for a long to be remembered special day!
Great tour, great lunch, great day! Don't forget to take your swin suit and towel!
The shuttle picked us up on time and we drove for probably about 1 1/2 hours, picking up other passengers, before transferring to a very nice, new, tour bus that included a bathroom, happily, since it was needed at that time and the transfer to the bus took place at the side of a highway, not a resort or whatever that would have a bathroom. Tour guides on the bus were very professional and friendly and served us coffee, juice and breakfast pastries. It was perhaps another hour before we arrived at Chichen Itza. We had driven through rain and although the sky had cleared, we were offered umbrellas in case the rain returned. Our tour guide, Josue, was extremely knowledgeable and informative. So many great stories! It was thrilling to stand in the stone court where ancient Mayans had played their ball game. So many great sights! We were advised not to buy souveniers inside the gate as the quality of the silver, etc. was not reliable and the vendors lie about it. They'll say 'One dollar' to draw you in and then after you make your choice, they say it is 'One dollar OFF.' so beware. Bring your bug spray. Lunch, which was included in the price, was buffet-style but pretty good after adding habanero to spice it up. It was intentionally blanded-down for the masses. You pay for drinks but they were good. There's time for shopping after lunch at the approved store on the grounds. We then stopped at the cenote but by then it was thundering and raining and we chose to pass the hour in the bar a few steps from it instead of making ourselves human lightening rods. The people who DID swim said it was fantastic, with the blind fish bumping into them as they swam. There are lockers for $3 and towels for rent. There was beer, soda and water for the ride home which included a 'snoring contest', as by that time, you will likely be tired from all of the walking and the heat and will welcome passing the time with a nap. An incredible experience and wonderful tour!
Excellent tour, lots of interesting information clearly given. tour guides were excellent. they kept us well informed and very entertained for the whole tour! Food was very good and swimming in ik kil was definitely the highlight for me. A fantastic tout.
We had a such a great time, our tour guide was excellent and very knowledgable, we stopped for lunch which was nice and best of all we stopped at a beautiful cenote to swim- a truly amazing experience. Would highly recommend booking this trip.
A brilliant day out - really highly recommended. We travelled in a lovely comfortable coach and when we got on board, because we were a group of four, they had reserved us a table seat so that we could all sit together. They served orange juice and coffee and pastries on our way to the trip which were lovely. All four members of the team were lovely, really experienced and really knowledgeable. They told us information about the Mayan people, cultures and history all the way to Chichen Itza. We arrived at Chichen Itza and our tour guide showed us all around the site explaining the details and the history of the different features. We took some fantastic photos and the other members of the small group were lovely. We left Chichen Itza and went to a nearby restaurant where the buffet lunch was included. The restaurant was a nice traditional Mexican restaurant with dancing Mexican women and they served Mexican and American food. The food was lovely but they did not serve you with large quantities of it. After the restaurant we stopped by one of the famous sink holes where you can dive in and go for a quick swim before going home, it was a lovely place, we took some photos but they really don't do it any justice. My husband dived in and said it was a great experience. We then boarded the bus for the journey home where cold beers and soft drinks were served. A really good day out, well worth the money and highly recommended.
The tour bus and guides were very well-informed and entertaining.
The continental breakfast was very good, and the snacks were good as well.
The restaurant where we had lunch was excellent!
I highly recommend this tour and tour company.
I must say though that I could not use the booking confirmation on my iPhone App - they wanted a hard copy, for future reference.
Edwin was our tour guide and he was excellent! Very informative and funny too! I LOVED these ruins and only wish I could see more! HIGHLY recommend this. The cenote on the way home was a tourist trap and seemed dirty, the food at the lunch was just OK. The ruins are the attraction!