- Had to take a bus to a meeting place in a mall, get off, wait for 45 minutes, then get on a different bus and go to the site.
- Tour was in both English and Spanish.
- Guide was decent but nothing special.
- Lunch was not very good.
- There was no zipline on our tour, just the cenotes.

All in all an ok experience. We typically have better luck with Viator's tours. I recommend going to Coba but maybe not on this itinerary through Viator.

Would have been better if not combined with the group on the adventure tour as more time was needed at the riuns.

The ruins were awsome. Pick up was great. But our guide looked depressed. He could barely talk or walk. Another guide would have been better.

You get more tour for your money than I was expecting. In the morning we took zip cable rides over a cenote, then canoed out to an underground cenote that people could swim in. The only disappointment was that the canoeing wasn't mentioned before the tour started so none of us had water tight bags to keep our cameras in. The organisers do take photos of you during this stage of the tour, but it costs $40 plus to purchase them. The meal was reasonable and there's no charge for drinks, but the open air setting of the cooking and eating does lead to a concern about the safety of the food. Once at the pyramid site there's a half hour tour of the some small pyramids / sports areas at the entrance, followed by the option of a mile’s walk, bike ride or peddle taxi ride to the main pyramid. The pyramid is impressive and easy to climb for any moderately fit person, but there's nothing to see other than this single pyramid and the surrounding forest. There are a number of small constructions lining the mile's path from the entrance, but it's unlikely you'll have any time to spend at these unless you limit your time at the main pyramid to 5 minutes. We had a fairly entertaining driver all the way, but there were times when we just left belongings in a bus parked in the middle of nowhere (which felt unsafe) and on the way back to the hotels in the evening we ran down some domestic dogs. The driver radioed it in to his controller, but he didn't stop. All the same I recommend this tour, and if you take a water tight bag you’ll be able to take photos of the underground cenote, the lake and the other scenery in that area.

The tour guide looked like she was not interested in her job. She was adamant to take rickshaw when majority of the group wanted to walk and she actually left the majority of the group on their own :)) Other than that this place is just an extension of places like Tulum and Chichen Itza but has one pyramid which tourists are allowed to climb. Despite that fact, i would not recommend this tour to anyone unless you are interested in history and want to explore everything in Cancun.

Went to see a Mayan family with a guide tour name Roberto. He was very helpfull and we enjoyed our trip. My wife left something we had bought from the Mayan fammily in the Van that took us and it disappreared. Will not travel with the Shady people again. This was not Roberto's fault since he took us in antoher Van.