11 reviews of 3-Day Italy Trip: Florence and Pisa

Read what other Viator.com travelers think about the 3-Day Italy Trip: Florence and Pisa. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

Results 1-11 of 11

5 star rating: Highly Recommended

Reviewed by Ivy L, December 2012

Valentina brought us to Florence. She was not as good as the other guides I had on my other trips. I wish there was more explanation about Florence. The local guide that brought us from Florence to Pisa and also the local guide at Pisa are very good. Recommend this trip, and if possible, stay longer.

4 star rating: Recommended

Reviewed by Gabriela, May 2012

I traveled with my 80 year old mum to Florence and Pisa from Rome. The trip was very good, the guides were very clear and kind. The whole trip was perfect, on the first day the food in the restaurant was very good as well. I would have rated the trip as 5 stars, because everything was very good, however there was a lack of comunication when we arrived the hotel in florence, I did not know where to take the coach to go to Pisa the next day and nobody knew at the hotel, eventhough the guide told me that I was going to get my itinerary at the hotel. So I had to call Viator to get the information. Then when we came back from Pisa, I had to call again to know where to go the next day to go back to Rome. I would suggest that Viator should have prepared an itinerary and hand it to me on the first day, so I would know exactly what to do without stressing.

4 star rating: Recommended

Reviewed by jb5q8, April 2012

Third Day went wasted and the tour plan could have included Venice...

First Day: Florence and Pisa, Second Day: Venice, Third Day: Return to Rome would have been ideal

Yet staffs have been very helpful and friendly

4 star rating: Recommended

Reviewed by Claudia M, USA, October 2011

I had friendly,well qualified guides.I was impressed that Viator could put together the various programs from different companies. However, this created frustration as nobody knew the details of the next step and I had to have the hotel call around to get details so we could learn where and when to be at a location. .

4 star rating: Recommended

Reviewed by Ron S, October 2010

Upgrade to the Baglioni Hotel in Florence proved most worthwhile in terms of location and amenities. The tour companies Viator provided were very helpful and supportive. Loved the free time in Florence and Pisa!

3 star rating: Worth doing

Reviewed by Raianna C, September 2010

I saw everything I wanted to see, but had a little more time in Florence than needed. The three star hotel was good.

2 star rating: It was OK, but could have been better

Reviewed by Suty, May 2012

The overall tour was quite enjoyable. The problem is we have to keep calling the local tour to ask for the meeting point and time. We were not informed as promised

2 star rating: It was OK, but could have been better

Reviewed by Amber A, August 2009

Overall, the trip was good and a perfect length. The actual tour and guide in Florence was great. The length of time in Pisa was also perfect -- short and sweet. There is definitely more time to explore on your own during the 3-days than guided tours, so be sure to know what you want to seewhere you want to go. The biggest complaint would be the lack of communication from the tour company. We were the only ones in our group doing an overnight and weren't provided with any information on what happened once the day trip was over -- where we were staying, whenwhere to meet up with the Pisa group, or how we were getting back to Rome. The trip also promised the return to Rome by train, and we were greatly disappointed to find out that our tour company decided a shuttle bus would be cheaper, and therefore our way back. All in all, while the trip was good, the lack of coordination and communication by the tour company makes me feel I could have purchased tickets individually and bypassed the package "deal".

2 star rating: It was OK, but could have been better

Reviewed by Iryna Z, Ukraine, July 2009

It was not well organized.

1 star rating: I do not recommend this

Reviewed by rita, June 2011

Because the tour is done with people returning to Rome the same day, who will stay in Florence is very tiring follow the trail. The 3 star hotel option is bad ride and tour escort was not gentle

1 star rating: I do not recommend this

Reviewed by Paul I, USA, August 2010

There was absolutley NO coordination by Carrani trours on this trip. If we hadn't continued to ask, follow up and phone while in Italy on a World phone at 1.50min we would have not gone to Pisa and would have been stuck in Florence without a return trip to Rome. I would not recommend this to ANYONE. On the bright side Florence and Pisa are both must sees, but take the train yourself.

Results 1-11 of 11

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