Read what other Viator.com travelers think about the 5-Day Italy Trip: Florence, Pisa and Venice. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Very hospitable travel arrangements. Allows you to explore Italy at your own pace. Highly recommended.
You went above and beyond for our trip. This included getting us to and from accomodations. This would have incurred the other costs that would have made this trip unaffordable. The hotels on the three star were super. Why pay for four star.
a little disorganized when leaving Rome to Florence but it was a great trip our local guide was awesome. un fortunately I cannot remember his name but he was great very knowledgeable and patient
Gave you enough me time, but you still had to expertise there to show you around each city. Hotels suggested were in great locations, and pretty good condition. Highly recommend this!
Overall the transportation, hotels and touring was nice. The vouchers were a little confusing at first.
Great trip, would recommend to everyone. Transfers were great and met us at the train station on time. Hotels were good. Would've liked to stay in florence an extra night but great experience nonetheless
The Rome-Florence tour started a little shakily. It seemed a little disorganised but things soon settled down. Hotels were of a good to excellent standard. Hotel Capri in Venice was brilliant. Included tours were generally well worth doing and the itinery was well thought out.
Although it was 5 days, 2 days were free / some travelling, so i felt we missed a little. After saying that, the hotels were all good and we were looked after - it was nice that al the planning was done for us using local knowledge.
Good tour: customers need further user-friendly information about train tickets: the fact that the voucher IS a train ticket (no need to collect them at station) and that seats have been reserved on the train.
The trip was great and satisfactory.
The choice of hotels was excellent i.e. close to other attractions. Impressed with the pick up services at hotels and stations, regardless of the short distance to the next destinations (which could be done independently).
Nevertheless, we are unhappy with the tourist guide's service for the Pisa trip (depart from Florence). The service was first handled by a trainee (who basically not ready for the job) but always interrupted by the other guide. Due to this, some information was repeated. Unpleasant and unprofessional. Should avoid training a trainee in a trip like this. Also, we'd like to advise trips to be planed in the morning and not in the afternoon.