Driver was waiting for us in the Hotel Lobby at 5:50 am for our 6 am pickup! Was very proficient, helped handle our luggage and we were at the airport within 45 minutes! Very well organized and a great driver. Highly recommend!
Wow! What a relief ! VIATOR guide was waiting as promised as we disembarked our ship for transport to Rome City Centre. Smartly dressed in a suit , immaculate car , good driver , very professional , great value . Can recommend highly . Well done VIATOR ,, will use you again !
What a wonderful way to go from a 16 day Cruise to our Hotel in Rome. Our driver picked us up early and he was driving a Mercedes. He was very informative but not overly talkative. Very pleasant.
the driver was there ahead of time and that was great. He was very friendly and did a great job
Transfer agent, Executive Limo was very responsive. The driver arrived early in a new Mercedes van and knew the fastest route to Rome avoiding much of the traffic. I will use this service again if the need arises.
Carlo was on time and got us to our hotel safely. Who could ask for more?
We were extremely pleased that we booked through Viator. We would have never located our hotel otherwise!
We thought it was pricey until we found out the rates taxis were charging at the port. So it was a wise decision to resort to Viator once again!
Driver was prompt and courteous. The vehicle was immaculate. I would take this transfer again when in Europe. All in all a good experience.
Excellent service. Our driver was polite and helpful, and he arrived on time. It was easy to locate our driver as he was holding a sign with our name. While other cruise passages were waiting for taxis and buses, we were off and running just after disembarking the ship. The Mercedes vehicle was
The driver was waiting of us when we emerged from the ship and took us straight to Rome. He was prompt and friendly and the transfer was good value for money.
On time pick up, good driver, perfect drop off. We couldn't possibly as for more.
Our driver and van was there before we disembarked. He was very nice but did not speak English. All in all the trip to our hotel was pleasant. Thanks Viator.
Efficient and pleasant driver. Helped us sort out a technical difficulty we were having with our reservations. Very nice drive into the city, not the mad crazy drive you get from some Italian tours...No yelling or crazy lane changes! LOL. Very considerate and spoke English well. Best option for a long drive on a short day!
Our driver was very prompt! He got us to our destination in Rome in excellent time,which enabled people in our party to do their excursions for the day. We had arrived on time from the cruise and we were happy to see him waiting for us!.
a little unorganized at first but then they got it together and provided excellent service. The cruise lines made it difficult for them to pick us up in front of the terminal and we had to carry bags through the parking lot and with 16 people this was a big job.