We were extremely pleased that we booked through Viator. We would have never located our hotel otherwise!
We thought it was pricey until we found out the rates taxis were charging at the port. So it was a wise decision to resort to Viator once again!
Driver was prompt and courteous. The vehicle was immaculate. I would take this transfer again when in Europe. All in all a good experience.
Excellent service. Our driver was polite and helpful, and he arrived on time. It was easy to locate our driver as he was holding a sign with our name. While other cruise passages were waiting for taxis and buses, we were off and running just after disembarking the ship. The Mercedes vehicle was
The driver was waiting of us when we emerged from the ship and took us straight to Rome. He was prompt and friendly and the transfer was good value for money.
On time pick up, good driver, perfect drop off. We couldn't possibly as for more.
Our driver and van was there before we disembarked. He was very nice but did not speak English. All in all the trip to our hotel was pleasant. Thanks Viator.
Efficient and pleasant driver. Helped us sort out a technical difficulty we were having with our reservations. Very nice drive into the city, not the mad crazy drive you get from some Italian tours...No yelling or crazy lane changes! LOL. Very considerate and spoke English well. Best option for a long drive on a short day!
Our driver was very prompt! He got us to our destination in Rome in excellent time,which enabled people in our party to do their excursions for the day. We had arrived on time from the cruise and we were happy to see him waiting for us!.
a little unorganized at first but then they got it together and provided excellent service. The cruise lines made it difficult for them to pick us up in front of the terminal and we had to carry bags through the parking lot and with 16 people this was a big job.
my husband and i we were vere pleased with a service provided by Viator. We will defenatly using Viator servises again.
Driver was on time,,,loved the Mercedes Benz...but, driver didn't speak English at all...I was under the impression that I had reserved a round trip and had to scramble to get a return trip scheduled. I wasn't at all sure that we had an understanding and It took away from the Rome experience because I was nervous about getting back to the ship on time as Rome is an hour away from the cruise port.
Arrived exactly on time and dropped us exactly where we wanted.
Very professional and very friendly.
excellent driver very informative had great wi fi and conversation all the way to the port
Excellent !! This company has really good service. Highly recommended.
We had a fantastic experience. The driver was on time and when we were closer to Rome he pointed out places of interest. We will definitely recommend your company to our friends.
We were met by John Paul who offered us water, candies, hand wipes, etc. for the return to Rome. He stopped along the way to point out spots of interest. He explained how to get around by foot and the metro system for our remaining 3 days in Rome. He was wonderful, loved him and the conversation he provided. What a lovely man he was. I highly recommend him to anyone.
Our driver didn't have much personality but he was punctual and the car was very comfortable. I think he suffered a cold and so that explains his mood.
Larry H USA
Great service ended up with the same driver both ways to and from the cruise port Johnny was great
Jnoblegas United States of ...
Booked the transfer from port to our hotel, driver showed up early and got to central Rome hotel event free. The car was clean and large enough for our 5 bags of luggage. Driver was helpful, but only negative was language barrier as we spoke no Italian and he spoke limited English, but didn't affect the trip to Rome. Would recommend for use.