Our driver didn't have much personality but he was punctual and the car was very comfortable. I think he suffered a cold and so that explains his mood.
Again, very efficient and helpful. We could not be more pleased with Viator.
This was an excellent transfer. Driver was polite and arrived early for the pick up.
Larry H USA
Great service ended up with the same driver both ways to and from the cruise port Johnny was great
Our driver was very punctual and polite. We will defiantly use again . Fast,safe and comfortable.
Ernesto was our driver and we had arranged for a short drive around Rome tour before being dropped off at our hotel. Ernesto was pleasant, knowledgeable and aimed to please a fabulous and accommodating guide that to us by the all the major sites of Rome. Looking through the peep hole for our first view of the Vatican was so special as was the view from Janiculum hill. Thank you for a memorable introduction to Rome for my sister, who was with me and visiting for the first time.
Perfect! This could not have been easier. We are a group of 4 who finished a Windstar cruise and needed a service into Rome. The driver was patiently waiting for us dressed impeccably I with a large visable sign with our name. The car was huge and incredibly clean. He drove us safely and quickly into Rome.
Jnoblegas United States of ...
Booked the transfer from port to our hotel, driver showed up early and got to central Rome hotel event free. The car was clean and large enough for our 5 bags of luggage. Driver was helpful, but only negative was language barrier as we spoke no Italian and he spoke limited English, but didn't affect the trip to Rome. Would recommend for use.
Our driver was prompt, we left the ship, walked out and saw our name immediately. Our driver assisted in loading our luggage, and in just under 2 hours we were at our hotel in Rome. Our driver did not speak English so it was a quiet drive to Rome.
Driver was on time, helpful and courteous. Vehicle was a spacious modern Mercedes Benz.
Pick up from our cruise ship was seamless - transfer to our Rome hotel efficient - all excellent. One little point - the voucher does not confirm the pick up time, and it says to make contact to the "local contact" 24 - 48 hours before - This is difficult from a Cruise ship and that needs altering.
Our driver was prompt, and courteous. Very glad we used this service instead of buses or trains.
Driver on time and very courteous and safe. One of our passengers left a package in the van accidentally and the company was very responsive on returning it.
The driver was on time and waited right outside the terminal. He helped with the luggage...which we were grateful. The car was nice and very clean. He took us to the train station in central Rome and waited until all our paperwork was in order. We highly recommend.
Fantastic service. very helpful and reliable. Driver professional ,helpful, polite and on time. Would highly recommend to anyone.
Our driver was very friendly.
I left my cell phone in the car; realizing the mistake, I wanted to contact the driver immediately, while he was still in the area, however it was NOT EASY to get ahold of someone at Viator - no local number was available. Our hotel was able to connect me with a number - initially the person on the phone did not want to help; however in the end - she contacted the driver, who found my phone - he returned it later that day
The best way to end a vacation. We were whisked from the port straight to our hotels front door for a wonderful relaxing night before we flew home. Our driver was very polite and efficient and we appreciated his promptness Will use viator again when we travel. They make it very easy.