We walked out of the cruise terminal at Civitavecchia at 8 a.m. and our driver was right there with our name clearly displayed. He asked us to wait and went to get this car and seated us in the car and loaded the luggage. We had a fast efficient and very comfortable ride to the airport arriving ahead of schedule. A great stat to your journey home and at much less than the cruise line charges!!!
Highly recommend - this was our third car journey on the trip and all were exact replicas - on time, highly efficient and excellent drivers and vehicles. First Class
It was wonderful knowing we were being picked up by this service and we didn't have to fight the people on the bus. We had the same driver and he was on time. I know we made it to the airport ahead of the cruise bus. I will definitely book car service through Viator again. You feel safe and confident that you will arrive on time to your destination. I really liked paying ahead and I didn't have to worry about the meter running while in a traffic jam. I would have liked an alert to tell me what time the driver would be coming. Other than that it was great!
Friendly driver, clean van, he was waiting when we got there a few minutes early.
We arrived earlier than expected and had to wait a little bit for our driver due to a later scheduled pick up time that we arranged so it was not the driver's fault. Our pick up time was 8:30 and our driver still made it at about 8:00. He was prompt and driving was excellent. Good service!
The trip was great. The driver was on time at the port and he was standing in front holding my name plate. Excellent service!! I will use again and recommend this company to others.
Our driver was excellent. He was right on time,got us to the airport quickly in comfy. No problems.
Showed up on time. Safely drove us to where he was supposed to drive us.
The driver was on time picking us up at the port, the trip to Rome airport was fast and the driver was very friendly.
The gentleman was on time waiting for us at the port. He got us there on time. Very good service.
Joanne M United States of ...
We got off the cruise ship early 7:30 a.m. and had to wait a bit since our driver wasn't supposed to meet us until 8:30. As it turned out he was there early. He was there with holding a sign with our name on it and thankfully, a friend from the cruise spotted the sign and told us where the driver was waiting. We were on our way to the airport soon afterwards. The driver apologized that he didn't speak much English but that didn't present any problem. We told him our flight info and he knew which terminal to go. Smooth ride all the way. Took less than an hour. Highly recommend. Great hassle-free experience!
Driver was on time and courteous. We think Viator is marvelous and would highly recommend any service you offer. Thank you so much. Steve and Holly Dodds
Driver arrived on time, car was a E class Mercedes.
The driver spoke perfect English and was very smartly dressed and friendly
This was so easy and efficient. Our driver was early, easy to find, very courteous and got us to the airport with no hassles.
ON /Time and waiting as we left luggage/Immigration. All that one could ask!
Driver was on time and transferred me safely and comfortably to the airport.
Teresina R Australia
Driver arrived 15 minutes before our pick-up time, the driver was friendly, highly recommend viator